Hard Locking after a sync

mjrjr0101

New Member
Feb 6, 2008
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#1
I just bought my wife and I 8gb iPhone's...and the phones (both of them) are hard locking after a sync...have any of you had a problem with this?
 

Hawk

Genius
Gold
Aug 2, 2007
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ATL
#3
I'm not sure either. There is only one kind of "lock". Otherwise the phone is either on or off.
When performing a sync, the phone locks, and if you want to cancel during the sync, you slide the slider to cancel and return to the springboard.
After the sync is finished, I believe the phone stays locked, although I cannot verify it at the moment.
 

dturner

Zealot
Gold
Dec 15, 2007
5,725
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Louisville, Ky.
#6
I mean the device freezes where I have to hold down home and power a few seconds to power down.
I assume you are letting the sync fully finish to where you see the "slide to unlock". If both phones are doing this, I'm thinking it is something you are doing but not sure what. If it were me, I would delete iTunes and reinstall. Don't really think this is the problem, but worth a try. I can't believe both phones are bad. Let's see what others say, and I will continue to think about it.
 

mjrjr0101

New Member
Feb 6, 2008
13
0
0
#7
bluetooth not the problem....

I have been researching this, and I have heard several people having this problem, but it was usually tied to a bluetooth issue and the clearing the call list worked for them....

To eliminate this as a possibility I'd like to state that I don't own any bluetooth devices, so I don't think it's related.
 

dturner

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Dec 15, 2007
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Louisville, Ky.
#8
If I were in your shoes,I would take them to an Apple store if there is one near you. They could tell you what you might be doing wrong. It might be a hardware problem,but that would be really strange to get 2 phones with the same problem. If you are not near an Apple store and are in the 14 day period, take them back to ATT for replacements. Keep us posted. Welcome to EIC.