Having trouble with my music! Please help!

Discussion in 'iPhone 4' started by Gemzie, Jan 15, 2012.

  1. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    I got a new iPhone today and restored all the music from my old one to this one. For some reason it won't play anything. Why won't it play and how can I fix it? Please help
     
  2. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    Can we get some more details.
    It won't play like the music isn't in the phone? Or it is there and you click on a song and it doesn't have a play arrow? There isn't volume?
     
  3. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    The play arrow is there but when u press play the time bar for each song doesn't move and no sound comes out.
     
  4. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    Plug your phone in and unsync (remove) all the music. Do a hard reset and then sync all the music back to your phone.
     
  5. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    Thank u very much for your help x
     
  6. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    That's what we are here for :)
     
  7. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    O joy got new problem now sorry, when I go into my photos it just closes itself down! It was fine today until I plugged it in the computer and restored it!
     
  8. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    Did you try closing the app in the task manager?
     
  9. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    How do I do that?
     
  10. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    From your home screen double click your home button. The screen will slide up. Press and hold the photos app till it shakes and the x appears. Click the x. Hit your home button. Click on the photos app. If that doesn't work try a hard reset.
     
  11. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    Will I lose any apps or anything if I do that? And how do u do a hard reset? Sorry to b a pain
     
  12. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    No you won't. When you are in the task manager as shown in this pic ImageUploadedByiCafe1326669197.905491.jpg
    It won't delete from your phone. Just stops the app from running (essentially). If you are in a situation to delete an app it will ask you of you are sure you want to delete the app and it's data. You also can't delete native (stock) apps like the photo album.

    A hard reset is accomplished by holding the home and power button at the same time. Ignore the slide to power off. Continue holding both buttons until you see the Apple symbol. Release the buttons. Wait about a minute and your phone will be back to being able to use. This fixes a lot of common problems.
     
  13. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    I did it twice and it's still not working
     
  14. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    Is there anything else I can do? Or am I better off going back to the shop?
     
  15. Rugaby

    Rugaby Genius
    Gold

    Joined:
    Feb 18, 2011
    Likes Received:
    1,219
    Try in syncing your photos and re syncing them.
     
  16. Gemzie

    Gemzie New Member

    Joined:
    Jan 15, 2012
    Likes Received:
    0
    I take it I'll have to use a computer to do it tho
     

Share This Page