Help! iPhone 6 black screen dropped

Discussion in 'iPhone 6' started by JWA, Apr 8, 2016.

  1. JWA

    JWA New Member

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    Hi there, dropped my iPhone 6 and now is completely dead. Black screen, no sound, no vibration. It is currently on charge and u have tried holding the power button and home button to reset but no luck :( I have rung my phone using my gf phone and it doesn't go straight to answer machine - it rings but my phone just stays black, no sound or vibration. Any help please??

    Thanks
     
  2. iPutz

    iPutz Zealot
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    Sounds like you may need to make a trip to the nearest Apple Store. Did you get AppleCare+ when you bought the phone? If so it is still under warranty. Good luck. Let us know the outcome.
     
  3. JWA

    JWA New Member

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    no I haven't got applecare+ or any insurance . But it is 11 months old so technically just under warranty? The screen doesn't appear to be smashed
     
  4. Europa

    Europa Moderator
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    Does iTunes recognize it? Try restoring it on your computer. If that doesn't work and there are no visible signs of damage, Apple will likely replace/repair it for free. It could be a loose connection. Make an appointment at an Apple Store.
     

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