Help, iPhone won't stay connected to iTunes

Lani78

New Member
Oct 29, 2011
5
0
1
#1
Hi,
Need some help please, my partner has just replaced the iPhone 3 (he likes that version) and I can't get it to stay connected in iTunes. I have done the hard reboot and the DFU and I can get it to say that the phone needs to be re-stored but as soon as I take my finger off the home button, it disappears from iTunes.

Any suggestions?
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,891
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113
Florida
#2
Tried a different USB cable and / or different USB port on the computer?
 

Lani78

New Member
Oct 29, 2011
5
0
1
#3
I can connect my iPhone 4 through it fine but have also tried a different port and USB cable....
 

mi5

New Member
Oct 26, 2011
4
0
1
#4
if its disconnecting from the iphon4s ..then its defo the cable thats supplied,iv found for whatever reason the cable included disconnects iPhone 4s with the slightest of moves,feels a bit lose in the port too,since then iv grabbed my other cable that came with iPhone4 and that seems to have fixed issue..vry strange but maybe cable is defective,im only expressing my experience,pls don't make daft comments


MI5
 

Lani78

New Member
Oct 29, 2011
5
0
1
#5
Will give it another shot with a new cable, and see what happens :)
 

Lani78

New Member
Oct 29, 2011
5
0
1
#6
And the third USB cable worked, go figure.... Thanks for the advice :) I assumed that my iPhone working on the cable, that it was working!