Help with iPhone 4S photo/video and MTP USB failure.

winterymix

Member
Bronze
Sep 27, 2007
59
0
6
St. Albans, WV
#1
Ok folks. I've never really fooled with video on my iPhone, but since I have a iPhone 4S now, I'd like to. However, I'm not sure what a good way to transfer HD video from my phone to my computer would be since Win7 64 REFUSES to recognize my phone as a camera. I get the dreaded MTP usb device failed.

I have *scoured* the internet for fixes for this and have tried everything without success. I've tried other usb ports, I have no upperfilters in my registry to delete, I tried typing in the net command at the DOS prompt and got the "operation completed" message. I have deleted the failed MTP device from device manager and done a hardware scan.. it just reinstalls with the same error.

I'm running Windows 7 Pro 64bit

This is absolutely ridiculous to me. We're many generations deep into Windows and iPhone and I can't get the damn things to do something as simple as connect so that I can pull photos and videos off my device.

Any help?
 

Target

Evangelist
Gold
Oct 16, 2008
1,139
168
63
The Great State of WV.
#3
Can you not browse to the folder in windows explore when tethered? I have a Windows7 Pro 64-bit machine and I can get videos off. It doesn't see the iPhone as a camera though.


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winterymix

Member
Bronze
Sep 27, 2007
59
0
6
St. Albans, WV
#5
Emailing them to myself *severely* degrades quality, turning HD video into video that looks like it was shot with a Motorola Razr, so that isn't a good alternative. Secondly, thats exactly what I'm saying. The phone doesn't show up as a portable device, camera, or anything else. Windows refuses to recognize it. iTunes recognizes it fine, Windows doesn't.