Hilarious Chat w/ AT&T this morning

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thinkart

New Member
Bronze
Jun 16, 2007
212
0
0
Mid-MO
#1
Notice the EiP plug i threw in there...

Patrick:
Welcome to AT&T online Sales support. How may I assist you with placing your order today?
thinkart: hi patrick
thinkart: i noticed the iPhone plans (iplans) were announced today
thinkart:$59, $79, $99 for individual accounts
thinkart:what are the family rate plans?
Patrick: One moment please.
Patrick: Our family Talk voice plans for the iPhone are the same as before.
Patrick: click here for Family plans
thinkart: with unlimited data and 200 sms?
thinkart: if not, that sucks
Patrick: I am not sure if you correctly see the data plans for the iPhone, as the iPhone has not been released yet.
thinkart: i am looking at an AT&T release
thinkart: http://www.prnewswire.com/mnr/Apple/28807/
thinkart: it says family plans are also available under the section about special priced individual plans
thinkart: i assumed special priced family plans were also avail.
Patrick: One moment please while I check on that for you.
thinkart: thanks. otherwise i think i found the info. the said if you are a current customer you can keep that rate and add $20 for all the same stuff (unlimited blah blah blah).
thinkart: im not with AT&T, but i assume $20 still the answer :)
Patrick: I do apologize. I do not have the information you require. I do appreciate the site you provided. That has information I did not know about. Thank you.
thinkart: no problem. glad to help
thinkart: kinda funny that they don't give you enoughto answer everyones ?'s
thinkart: any tid bits you do know.... ;) that you want to share ;) hehehe
Patrick: I understand that. We do not have this information until the release date.
Patrick: Right!
thinkart: well, i had to try
thinkart: take it easy
Patrick: I understand. I was agreeing with you.
Patrick: I am fine.
Patrick: If I had any other information, I would gladly repay your kindness.
thinkart: if you feel the need to read the latest rumors/facts. check out this forum....pretty good everythingiPhone.com
thinkart: thanks
Patrick: Thank you! Here I am thanking you. Is there any other assistance I can provide you today?
thinkart: no thanks. :)
thinkart: have a good day
Patrick: You have made me smile today. Thank you.
Patrick: Thank you for choosing AT&T. Have a great day.
thinkart: you too
 

ilLegalBeagle

New Member
Bronze
Jun 12, 2007
65
0
0
#2
Notice the EiP plug i threw in there...

thinkart: kinda funny that they don't give you enoughto answer everyones ?'s
thinkart: any tid bits you do know.... ;) that you want to share ;) hehehe
Patrick: I understand that. We do not have this information until the release date.
Patrick: Right!
thinkart: well, i had to try
thinkart: take it easy
Patrick: I understand. I was agreeing with you.
Patrick: I am fine.
Patrick: If I had any other information, I would gladly repay your kindness.
thinkart: if you feel the need to read the latest rumors/facts. check out this forum....pretty good everythingiPhone.com
thinkart: thanks
Patrick: Thank you! Here I am thanking you. Is there any other assistance I can provide you today?
thinkart: you too

This is one of the funniest exchanges I have ever read! "Here I am thanking you." What the &^$# is that?! And why does he say "I am fine." I don't remember reading where Thinkart asked him how he was doing...

Oh, wait... This must be some of that high-quality outsourced customer service... I guess AT&T thought it would be a good idea for someone in another country to answer questions about a phone that will only be released in the U.S. (at least for now).

ilLegalbeagle
 

TrippalHealicks

New Member
Gold
Mar 2, 2007
1,341
0
0
#3
Patrick: Thank you! Here I am thanking you. Is there any other assistance I can provide you today?
thinkart: no thanks. :)
thinkart: have a good day
Patrick: You have made me smile today. Thank you.
Patrick: Thank you for choosing AT&T. Have a great day.
thinkart: you too

hahahahaha
Me thinks this person may have been in another country...possibly INDIA?!?!? haha
 

TrippalHealicks

New Member
Gold
Mar 2, 2007
1,341
0
0
#4
I hadn't seen those rate plans anywhere.....NOT BAD, except for the # of SMS messages included....So, i'm gonna go with the 450 plan, and tack on the unlimited (in-network) SMS package. ;)