HORRIBLE activation process

ps49556n

New Member
Silver
Jun 21, 2007
545
1
0
NYC
#1
I have been waiting outside since 9 am this moring and have still not been able to activate my phone! THis is honestly the worst product related experience I have ever had!
 

tfg

New Member
Jun 20, 2007
213
0
0
#3
Seriously, my iPhone activated in under 60 seconds. I still can't use it on my computer because the usb port recongnizes it as a digital camera and iTunes won't list it.
 

slipperypete

New Member
Bronze
May 20, 2007
205
0
0
#6
Same frustration here. Closing in on 3 hours and I am an existing customer. At&T had no problem cutting off my old phone in 5 minutes. Bad thing is I don't have a landline, so this is my only phone
 

slipperypete

New Member
Bronze
May 20, 2007
205
0
0
#9
Exactly, it's not a poor activation process. It's just very high demand for the servers.
I agree the servers are slammed, but At&T had to know that would be the case. Honestly, theyy knew it would be this way and should have been prepared