How Do I Get Music Physically On My Device?

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Hondamaker

Genius
Gold
May 14, 2007
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Fairborn, Ohio
#1
I thought I new all about this stuff. I was in an airplane with Airplane Mode on and none of my music was available until I got a connection to wifi or cellular. I've synced my phone a million times but apparently my music isn't actually on my device. How do I get it on my phone?
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,791
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Florence, AL
#2
It should play offline without cellular or wifi. Download your songs to offline. Go to the iTunes Store app > More > purchased > music > All songs > Tap "Download All" in the upper right corner.
You can do it in the music app one song at a time.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#3
Apple Music removed your music from your phone and it's being accessed from the cloud now. It will use data when you're off of WiFi. This bothered me quite a bit when I noticed it, so I fixed it the same day I signed up for the Apple Music trial. It was fine for the remainder of the trial as well as since my trial has ended.

To fix it you will need to turn Apple Music off, sync you music back onto the phone and then turn Apple Music back on. After reenabling it, go into airplane mode with WiFi off and check to make sure your music still plays. You'll also want to make sure nothing is missing. I had a coupe hundred songs there were, so I had to fix each one manually. They had dotted circles with exclamation points (incorrect locations) next to them in iTunes and wouldn't sync until they were fixed.

Most of the initial bugs have been sorted out, but it caused a lot of headaches for those of us who signed up when it first launched. It deleted some people's (alternate versions, covers, etc.) music from iTunes and replaced it with iTunes versions. This was infuriating to many people, but at least it was still on the hard drive and it was fixable. Bugs also resulted in mismatching and replacing album art with incorrect images. It messed up my library quite a bit and I had to fix hundreds of songs manually (add the correct location), which took me a couple hours, but I got it sorted out.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#4
It should play offline without cellular or wifi. Download your songs to offline. Go to the iTunes Store app > More > purchased > music > All songs > Tap "Download All" in the upper right corner.
You can do it in the music app one song at a time.
This won't help for the music that wasn't purchased in iTunes. Also, you have to downloaded every song this way, which can take a while and Apple Music will still keep some of it in the cloud if you use this method. It's best to just sync it all back on from the computer.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#6
Does the iCloud Music Library option with Apple Music come into play here?
Yes, it's the source of the problem. You don't have to enable, but Apple Music has limited features and is not as useful without it. It sounds like @Hondamaker enabled it. You can fix it and keep iCloud Music Library on with my directions. Simply disabling it won't fix the problem once it's already occurred.
 

Kadelic

Genius
Gold
Jan 4, 2010
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Dallas, TX
#7
Yes, it's the source of the problem. You don't have to enable, but Apple Music has limited features and is not as useful without it. It sounds like @Hondamaker enabled it. You can fix it and keep iCloud Music Library on with my directions. Simply disabling it won't fix the problem once it's already occurred.
Cool, thanks for the clarification. I wasn't sure if you could have both iCloud Music Library and local music at the same time.
 

Ledsteplin

Genius
Gold
Oct 29, 2013
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Florence, AL
#8
This won't help for the music that wasn't purchased in iTunes. Also, you have to downloaded every song this way, which can take a while and Apple Music will still keep some of it in the cloud if you use this method. It's best to just sync it all back on from the computer.
He said "my music". I thought it was purchased.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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#10
Cool, thanks for the clarification. I wasn't sure if you could have both iCloud Music Library and local music at the same time.
You're welcome. You certainly can. All of my non-Apple Music songs were stored on my device and playable in airplane mode the entire time I had iCloud Music Library on. The only ones that required a network were songs I download through Apple Music and didn't really own.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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#12
To clarify. Music he owns. [emoji4]
It is music that he owns. It doesn't really matter where it came from. The same thing happened to me when I enabled iCloud Music Library. I just had to sync it back on after disabling Apple Music temporarily.