How do I recover Apple ID associated with my iPhone 4?

Discussion in 'iPhone 4' started by woodbine, Jul 3, 2014.

  1. woodbine

    woodbine New Member

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    my husband switched off Phone when it was updating software !
    the Apple ID on phone a different email address from the one I use to log onto other things,
    when I try to get new ID it asks school pal name and first car we don't have one, so we get stuck
    if a ask Apple for help they want £25.
    Please can anyone help
     
  2. Ledsteplin

    Ledsteplin Genius
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    Maybe this Apple site will help you recover your ID.
    http://support.apple.com/kb/HT5625
     
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  3. woodbine

    woodbine New Member

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    Thank you for your reply,
    I tried this but this, e/m on his iPhone is his old e/m so we cant do it by e/ml,and it keeps saying his date of birth is wrong when its not and askes what make was his first car was and we have never had one,
    so it Just say information is incorrect, So I am lost. thank you again.
     
  4. Ledsteplin

    Ledsteplin Genius
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    Did you buy that phone used? If so, then the previous owners ID may still be on it.
     
  5. Europa

    Europa Moderator
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    You need to reset your password. Do this for all of the emails that you may have been using for your Apple ID.
    http://support.apple.com/kb/ht5787
    If the phone was set up with someone else's Apple ID, there is no way to bypass that and gain access to the device. It's a security feature to disable phones in the event of theft.
     
  6. RoofMonkey

    RoofMonkey Genius
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    #6 RoofMonkey, Jul 3, 2014
    Last edited by a moderator: Jul 7, 2014
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  7. Ledsteplin

    Ledsteplin Genius
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    #7 Ledsteplin, Jul 3, 2014
    Last edited by a moderator: Jul 7, 2014
  8. RoofMonkey

    RoofMonkey Genius
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    Hmmm. That's odd. I clicked on the OP's avatar and looked at previous posts from 2013 on an iPhone 4.
     
  9. RoofMonkey

    RoofMonkey Genius
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    May be an issue with the app?
     
  10. Europa

    Europa Moderator
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    That's another app bug. It links to the correct thread in mobile Safari.
     
  11. Ledsteplin

    Ledsteplin Genius
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    I thought so.
     
  12. woodbine

    woodbine New Member

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    Thank you to everyone, I followed the link and I got the help I needed,
    Thank you all again!
     
  13. Napoleon PhoneApart

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    Mobile Safari rules. :D
     
  14. chris

    chris Administrator
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    Updated link and reached out to @RoofMonkey on how he's creating these links. If anyone, mod or not, sees a URL for this site with php or index.php, please let me know. Those are not formatted correctly and should be fixed.
     
  15. RoofMonkey

    RoofMonkey Genius
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    Sent a reply @chris
     

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