how do you cancel a purchase?

Discussion in 'iPhone Apps and Games' started by canamera, Aug 21, 2010.

  1. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    I accidentally hit the buy tab on an app and it start to download...I paused it for now, but I don't know how to cancel it! It has downloaded about 15mb of it's 60 or so mb.
    Can I cancel it?

    I see I can delete it, but I want to make sure I am not charged for it.
     
  2. Sponsored Advertisement

  3. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    Well, in the resume download window, I hit delete...I hope it worked and I don't get charged for it!
     
  4. Picazzo

    Picazzo Zealot
    Gold

    Joined:
    Jan 21, 2008
    Likes Received:
    15
    It couldn't harm you to do a re-download, and see if the AppStore is telling you, that you already own this app!? (Just remember to do the "pause-delete" thing again! ;)
     
  5. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    It's a $5 app... It was a mistake, crap! I'm going to wait and see if iTunes sends me the receipt email confirmation! I hope not!


    Sent from my iPhone using iCafe app
     
  6. Picazzo

    Picazzo Zealot
    Gold

    Joined:
    Jan 21, 2008
    Likes Received:
    15
    But if you use my advise - you'll see if they have charge you!
     
  7. Lon

    Lon Evangelist
    Gold

    Joined:
    Jun 5, 2010
    Likes Received:
    132
    Or just go to iTunes>My Account>Purchase History.
     
  8. Bennyboy

    Bennyboy Genius
    Platinum

    Joined:
    Jul 21, 2010
    Likes Received:
    1,756
    yes I've done that but I got charged. once you it buy and you just put the password for another app you bought it. That's one think I can't stand about the app store. Mine was $10 but I ended up using the app and liked it
     
  9. Lon

    Lon Evangelist
    Gold

    Joined:
    Jun 5, 2010
    Likes Received:
    132
    If Purchase History shows you were charged, highlight the specific item and go to Report a Problem and describe your mistake and request a refund. Your chances are good.
     
  10. JWiPhone

    JWiPhone Genius
    Gold

    Joined:
    Sep 18, 2007
    Likes Received:
    417
    at least it wasn't that $900 app.
     
  11. jmp316

    jmp316 Evangelist
    Gold

    Joined:
    Jul 10, 2008
    Likes Received:
    141
    In iTunes go to purchase history and then report a problem. You should be able to get a refund. I have before...


    Sent from my iPhone using iCafe app
     
  12. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    Thanks for all your help! I will try it later when I get off work.


    Sent from my iPhone using iCafe app
     
  13. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    Crap!@.@,";&;!,&,

    I just got the receipt from iTunes for that $5 app.

    What pisses me off is that when I accidentally pressed buy, it didn't ask me for my password, it just started to download! I paused it when I realized it was downloading, so now I got to try and get my money back!

    Sent from my iPhone using iCafe app
     
  14. Picazzo

    Picazzo Zealot
    Gold

    Joined:
    Jan 21, 2008
    Likes Received:
    15
    AppStore don't ask for your password twice - ones you have downloaded another app. If you going to restart or lock your iPhone - then you have to insert your password again!
     
  15. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    Just got home and finished reporting what happened to Apple... Hope they cut me some slack and refund me.


    Sent from my iPhone using iCafe app
     
  16. Bennyboy

    Bennyboy Genius
    Platinum

    Joined:
    Jul 21, 2010
    Likes Received:
    1,756
    If they don't refund you I'll go with you to tare down the whole itune building
     
  17. djwindsor

    djwindsor Contributor
    Silver

    Joined:
    Jul 7, 2009
    Likes Received:
    44
    Trust me they will refund you. As a matter of fact I'm so sure they will refund you that I WILL GIVE YOU THE FIVE BUCKS if they don't. That's how sure I am. Just report a problem and go from there.


    Sent from my iPhone using iCafe app
     
  18. David Chu

    David Chu New Member
    Bronze

    Joined:
    Jul 11, 2010
    Likes Received:
    0
    If he won't take it I will :p.
     
  19. canamera

    canamera Zealot
    Gold

    Joined:
    Dec 28, 2009
    Likes Received:
    79
    I'll hold you up to the money if they don't refund me... Lol


    Sent from my iPhone using iCafe app
     

Share This Page