How the hell do I send in my phone

natalie

New Member
Bronze
Aug 11, 2007
86
0
0
Louisiana
www.myspace.com
#1
Ive been going in circles on the Apple website trying to find where to send my phone in.

All I can get to is the online assistance and they just give me dumb tech options to choose from like "headphone jack not working"...

What do i do
 

geordisjd

Zealot
Bronze
Jul 1, 2007
2,442
12
38
#2
Ive been going in circles on the Apple website trying to find where to send my phone in.

All I can get to is the online assistance and they just give me dumb tech options to choose from like "headphone jack not working"...

What do i do
If there is no Apple store near you (how can you live without one?), call Apple's Tech support. They will take your info, like serial #, etc and send you a box with a RMA number so you can ship it back at no charge. If you qualify for a new phone, it will come in the same box.

(Have you tried to insert/remove your jack several times before deciding it wasn't working?)
 

kylegod

New Member
Silver
Jan 1, 2008
581
0
0
Bethlehem, Pa
#4
If theres no store near you, you have to do it over the phone. Like Geo said, theyll send you a box, you send it to them, they replace it if necessary and send it back.