How to recover lost videos and pics from camera roll?

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partizan

Member
Bronze
Feb 25, 2008
302
3
18
Milton, Ontario
#1
Hey guys I need your help. My buddy wanted to update his JB 3GS from 4.1 to 4.3.1. He synced his iPhone with iTunes and had a few family videos and pics in the camera roll. Then he proceeded to do Shift Restore and restored his device to 4.3.1. The problem started when he tried to sync his phone from the backup. It failed in the middle of the process and all of his videos and pics are now gone. He was able to sync his apps and music. Is there any way he can get his camera roll stuff back?

Thanks for your help.
 

partizan

Member
Bronze
Feb 25, 2008
302
3
18
Milton, Ontario
#4
I just found this iPhone Backup Extractor software, costs $25, wonder if it works? Anyone try it?

Thanks
I tried it on my iPhone 4 and it does work, the free version only extract 2 files at the time, however on his PC he could not find the previous back up. Is there a way to find the old backup, the one prior to his sync after the restore?

Europa, you must know the answer to this. Thanks Mindi.
 

Odomray

New Member
Jan 23, 2014
1
0
1
#5
At the time of the iTunes sync it copied all the photos from my Windows picture folder to the phone and erased my camera roll at the same time. The photos were on iPhone when it was backed up but several auto syncs had occurred afterwards when trying to find the pictures again and now even a restore won't put them back since I believe iTunes only stores two backup histories.

I was looking to see if the computer had a file somewhere since they were backed up in the past. And I finally recover lost videos and pics from camera roll.