I am Unable to backup my phone

jdela010

Member
Bronze
Jul 19, 2008
30
0
6
Miami/Tallahassee
#1
Every time i try and backup my iPhone after it gets about 70% done this error message pops up

AppleMobileBackup.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

How do i fix this?

I am running version 2.2 and am on a pc
 

showguy

Member
Silver
Dec 2, 2007
769
15
18
Long Island, NY
#2
1-make sure you have the latest version of iTunes
2-Turn the iPhone off, until the screen goes black (unplugged from iTunes)
3-Turn phone back on and plug back in to your PC
4-pUT PHONE IN AIRPLANE mode
5-Try backup again.
 

BigCiX

Zealot
Gold
Jul 11, 2008
1,445
5
38
Bakersfield, CA
#3
Also exit iTunes and start it up again. If that doesn't work reboot your computer.