I have a problem downloading whatapp and Facebook messenger from App Store

Discussion in 'iPhone 5S' started by Jaybee, Apr 2, 2016.

  1. Jaybee

    Jaybee New Member

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    I need some help in downloading Facebook messenger and whatapp from App Store,
     
  2. Jaybee

    Jaybee New Member

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    It was only whatapp and Facebook messenger that I can't download from App Store but am able to download other application
     
  3. Rafagon

    Rafagon Genius
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    What happens when you attempt to install those apps? Is there an error message? Does it just stall? Could you post a screenshot of whatever it is that happens?

    Also: if it fails on cellular, try on Wi-Fi, and vice versa.
     
  4. Jaybee

    Jaybee New Member

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    I have also try downloading on WIFI and it didn't work out but am able to download other app from App Store, am only having problem downloading whatapp and Facebook messenger after uninstalling them.. I need help pls
    amwa
     
  5. Jaybee

    Jaybee New Member

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    Someone should help me out pls
     
  6. Jaybee

    Jaybee New Member

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    Yes it just stall whenever I want to download
     
  7. Ledsteplin

    Ledsteplin Genius
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    I have apps that sometimes get stuck. What does it look like? Are they stuck? If so, try going to Settings >General > Usage > Manage storage > scroll to the App > Tap on the app > Tap delete. Then go to the App on the screen and delete there if neccessary. Then go to the App Store and download it again.
     
  8. Hyperkey

    Hyperkey New Member

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    Sometimes the error can occur while downloading an app like Whatsapp and Facebook Messenger from App Store. Here are the most common errors with easy solutions:

    • Check your date and time settings
    • Check the internet connection of your mobile by opening any browser
    • Cache is the main area that holds data. So, Clear the App Store Cache
    • Once the cache task is completed, if you are still facing problem then the other solution is here: Reset your Google Account on your device
    • Go to setting and Application Manager, Check the disabled apps in your mobile phone
    • Enable download manager in the case, if you find it disableTap uninstall updates
    • If still you are getting problem in downloading the application, then go to your mobile setting and tap Backup and reset
    • Make sure to keep a complete backup before performing this task
    • This solution will surely work for you
     
  9. RoofMonkey

    RoofMonkey Genius
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    Too bad most of that applies to Android, not iOS
    Application manager
    Reset your google account
    Enable download manager
    Etc...
     

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