I have the worst luck with cars

Saverino

Zealot
Gold
Jun 1, 2008
4,480
92
48
Burbank
#1
I'm just venting some of my frustrations as well as looking to get some feedback from some of you guys.

I have a 2014 Ford Fusion that has Ford's Active Park Assist feature which is supposed to parallel park the car completely for you. It takes over the steering while you control the pedals and follow the car's instructions (remove hands from steering wheel, shift to reverse, shift to drive, etc.) until the car is done and perfectly (or so they say) parallel parked.

My car does park itself correctly, occasionally. The majority of the time, this is what it does:

Here's where my frustration comes in. I've taken it into the dealerships (2 different dealers) 4 separate times. They've updated all the software, tested all the sensors, even replaced the parking control module, and at this point in time have had me come pick up the car because they don't know what else to do to fix it, leaving me with a car that doesn't function properly.

While some of you probably might say "first world problems" to this, this feature was one of the main things that attracted me to this car and I gladly paid extra for the option. On top of that, I truly think it's a huge safety concern. Active Park Assist requires the driver to relinquish control of the steering to the car and in my car's case, it hits curbs, stops when it's clearly not finished (leaving the car halfway into traffic), and on multiple occasions has tried to hit the car in front of me. If I hadn't intervened during those occasions, it would've scraped the cars quite badly. If someone other than myself drives the car (valet, family, etc.) and doesn't know the feature is not working properly (as the car displays no fault codes, error messages etc. as the car thinks everything is working properly), there is a huge liability and safety risk for other vehicles, my vehicle, and as well as those driving/in my car and we all know who the fault would end up on if something like that happened (hint: not Ford).

If anyone has any advice/feedback/comments or has even possibly dealt with something similar, your feedback would we welcome as I'm losing my patience with this car (I haven't even mentioned any of the other problems with it).
 

ivantwilliams

Evangelist
Gold
Jul 14, 2009
1,546
218
63
#2
I'd suggest Google other videos to see if other experience the same issue. My missus has a Ford Fusion 2014 SE, white. Albeit doesn't have that option. I have a Ford Escape 2014 SE, without that option. BUT, from time to time I've sworn that my camera isn't 'aligned' and thus when I park it doesn't seem/look straight. I've own 5 Escapes and parking them isn't an issue. The camera system just seems weird.

I wonder if the camera system on yours, is the issue.


Sent from my iPad using iCafe Forums
Instagram: naviwilliamsinc
Twitter: naviwilliams
 
Last edited by a moderator:

Bennyboy

Genius
Platinum
Jul 21, 2010
14,017
1,756
113
PA
#3
No, I have the worse luck with cars, but enough about me. Does it do the same with more space available? That's very tight right there.
 

ivantwilliams

Evangelist
Gold
Jul 14, 2009
1,546
218
63
#4
No, I have the worse luck with cars, but enough about me. Does it do the same with more space available? That's very tight right there.
Brilliant question...


Sent from my iPad using iCafe Forums
Instagram: naviwilliamsinc
Twitter: naviwilliams
 
Last edited by a moderator:

Saverino

Zealot
Gold
Jun 1, 2008
4,480
92
48
Burbank
#5
No, I have the worse luck with cars, but enough about me. Does it do the same with more space available? That's very tight right there.
It does do it sometimes with larger spots. I have videos of that as well. The way the system is designed though (in theory) is that it measures the spots as you drive by. If the car doesn't physically fit it won't even tell you that it found a spot. Seeing as it is tighter, since the car says there was an available spot, it should be able to park in it. It can do as many back and forth motions needed until the car is straight.
 
Oct 24, 2010
3,050
829
113
Denver, CO
#7
I have a 2015 Fusion SE, but I don't have the parking assistant. I would be highly upset if I did have it and it didn't work. I can't believe they are telling you there is nothing they can do. That is bs, keep escalating the issue. Have you contacted the corporate office?
 

Saverino

Zealot
Gold
Jun 1, 2008
4,480
92
48
Burbank
#8
I have a 2015 Fusion SE, but I don't have the parking assistant. I would be highly upset if I did have it and it didn't work. I can't believe they are telling you there is nothing they can do. That is bs, keep escalating the issue. Have you contacted the corporate office?
Yes I've been working with the regional manager from my area since the car's 2nd visit to the dealership. I have her looking into buying the car back or replacing it. It's a 15 business day process. I'm not keeping my hopes up on hearing positive news back, although it would be nice.
 

Ozzie5374

Contributor
Bronze
Nov 7, 2010
422
43
28
Country South Australia
#9
Did you test drive a similar/same car before you purchased? Did that one park ok? Begin legal proceedings!
 

Saverino

Zealot
Gold
Jun 1, 2008
4,480
92
48
Burbank
#10
Did you test drive a similar/same car before you purchased? Did that one park ok? Begin legal proceedings!
Yes, test drove quite a few over a few month span. All parked perfectly, even in tight spots that I would've been nervous to park in. My mom also has a Ford with the same feature so I was familiar with how the system functions before I got my car. Her's has never once messed up and literally parks perfectly 100% of the time, even in spots you would never think it would fit in, including going back and forth at least 10 times, hence my expectations for my car with the same feature to function properly.