have you tried reinstalling iTunes/restore using another computer?I have done all the steps that Apple has said on their support website but everytime I try to restore and update my iPhone I get an error! I don't understand whats wrong and my iPhone is on recovery mode and unusable!
thanks in advance!
Make the apple-people work for you!...that's what you're paying for....lolI tried everything LOL but it worked after like a million restarts, but when the lady who activated my phone didn't seem to sure of what she was doing, she just wanted me to leave with an iPhone lol.
Also, try a different cable. It's quite possible that there is a broken wire in the one you are using and it's causing the error. OR there is something in the port on the phone. Make sure that both are clean, the phone and a new cable. If the problem happens after that...I am not sure what to tell you.Every single time I try to install an upgrade via iTunes I get error messages that tell me I must do a restore. Then the restore process freezes and I get various error messages. This will go on 12 to 15 times before it finally, magically restores perfectly. Very frustrating and makes me hesitant to do the upgrades. Sometimes I have downloaded a new version of I tunes along with the upgraded iPhone software. If things don't work out, I have downloaded both again but the files are so huge that I go over the FAP limit with my service provider and get shut down to a snail crawl for 24 hours.