I tried to restore my iPhone, but this stupid message is coming up.

Jan 1, 2014
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#1
I tried to restore my iPhone, but this stupid message is coming up in iTunes when I click restore. It says that I have to turn find my iPhone off in the settings app in the icloud section. But I cannot do this since my iPhone cannot turn on completely. How can I solve this issue?
 

Docd

Contributor
Silver
Oct 16, 2011
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#2
I tried to restore my iPhone, but this stupid message is coming up in iTunes when I click restore. It says that I have to turn find my iPhone off in the settings app in the icloud section. But I cannot do this since my iPhone cannot turn on completely. How can I solve this issue?
What do you mean "it won't turn on completely". Can you get into settings at all or is it stuck on the Apple logo.

You could try a putting it in DFU mode if all else fails.


Sent from my iPhone using My fingers.
 
Jan 1, 2014
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#5
I tried erasing it through find my iPhone which I thought would fix the problem but it only made it worse. Now my computer can't even recognize it.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
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#6
I tried erasing it through find my iPhone which I thought would fix the problem but it only made it worse. Now my computer can't even recognize it.
That wasn't necessary. Maybe you didn't see my directions in time?

Try putting it in DFU mode and seeing if your computer will recognize it then.