iCloud Backup Could not be completed?

Discussion in 'iPhone 6' started by EverythingApple, Dec 2, 2014.

  1. EverythingApple

    EverythingApple Evangelist
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    See the attached. I'm on wifi. I hit backup and get this message. I have enough space left. Any suggestions? ImageUploadedByiCafe Forums1417560356.728264.jpg
     
  2. EverythingApple

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  3. Europa

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    Try a hard reset. If that doesn't work, connect to your computer via USB, open iTunes, select "backup to this computer," complete a backup, open iCloud on your phone, delete your iCloud backup, go back to iTunes and select "backup to iCloud," then open iCloud on your phone and do a backup on WiFi.
     
  4. EverythingApple

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    I rebooted. I keep getting the backupd crashed when I try. I did a full backup using iTunes. I always do both before restoring.
     
  5. EverythingApple

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    None of this worked. I'm restoring to factory. Anyway, I should be getting a new iPhone tomorrow.
     
  6. iphonewarrior

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    Any update on this, it seems bizarre that a backup attempt failed when trying both iCloud and iTunes?
     
  7. Europa

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    But the iTunes backup completed, right? If so, just use that if you get a new phone. It will be faster than applying an iCloud backup anyway.
     
  8. EverythingApple

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    Tell me about it. Maybe it was the SkipLock corruption coming back to haunt me. That's what I get for downloading a tweak that I really didn't need. Ugh.
    Yes, the iTunes backup completed. Than I restored and ran an iCloud, which worked, and another iTunes backup.
     
  9. Europa

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    So when you said yesterday that "none of this worked" in reply to my suggestions it really did work?
     
  10. EverythingApple

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    You're confused. That was before I restored to 8.1.1. Nothing worked on 8.1 jailbroken. Today's issue was with the new iPhone I received today.
     
  11. Europa

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    That doesn't make sense. How could you apply an iCloud backup to the new phone if you were unable to make one yesterday before you restored?
     
  12. EverythingApple

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    Ok, One more time. I restored from iTunes after your suggestions didn't work. Than I ran an iCloud backup and it worked. Than when I got the new iPhone, I applied the backup that I ran after I restored from iTunes.
     
  13. EverythingApple

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    My comment to you was not meant as an insult. I hope you're not taking it that way. I'm frustrated. I've never had so many problems with an iPhone before.
     
  14. iphonewarrior

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    Think before you tweak ;)
     
  15. EverythingApple

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    I know now. But I did get a new phone.
     
  16. Europa

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    I got it now. Were you using WinterBoard at the time when iCloud wasn't backing up? I just read that a new version of WinterBoard came out today and that the previous one was causing problems with iCloud backups.
     
  17. Napoleon PhoneApart

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    @EverythingApple Are you running Winterboard? There was an update today that fixes iCloud backup issues.
     
  18. Europa

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    Check the post above yours. :p
     
  19. EverythingApple

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    Yes, I was. But that's all water under the bridge now.
     
  20. Europa

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    It's still very nice to know what was causing it. I think you and I look at things differently here. I want to know the underlying cause...even if it is after the fact. Learning stuff like this helps us figure things out in the future. For example, now that I know this, I look back on it and think testing making an iCloud backup in safe mode would have been a good troubleshooting step for me to recommed at the time.
     
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