iCloud Email

Fiona Brennan

Member
Bronze
Feb 6, 2012
59
1
8
#1
I've tried to add the icloud account on my husbands iPhone,his iTunes Apple I'd is not valid,when I click on the icloud in his settings,the Apple id comes up on the screen,I put in the password and says its not valid email address in which I understand!

I've tried to make a new Apple I'd with my email address,it won't let me as it says it is a primary email address!
Why can I do now?
 

jmp316

Evangelist
Gold
Jul 10, 2008
1,048
141
63
#3
Some iCloud features are not available unless you have an iCloud.com or me.com email address. Could this be the problem? You may have to call Apple. Hope you can get that worked out. Apple IDs can be finicky at times due to privacy and security concerns.