iMessage problem

Discussion in 'iOS 10' started by Kensta, Sep 13, 2016.

  1. Kensta

    Kensta Member
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    so I upgraded to iOS 10. I can send the text with fireworks, lasers, balloons and confetti fine. Both ends shows the animation. But when someone sends to me, I just see a text (Sent with Fireworks). (Sent with Confetti). Anyone else seeing this?
     

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  2. bballrob

    bballrob Genius
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  3. Kensta

    Kensta Member
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    Yeah, I'm seeing more issues now. When someone uses the thumbs up, down feature It comes in as a text too..
     
  4. Rafagon

    Rafagon Genius
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    A fellow user advised me that Reduced Motion has to be set to OFF for some of these to work. You may want to check that out.

    (Settings > General > Accessibility > Reduce Motion)
     
  5. Kensta

    Kensta Member
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    I just checked and it's set to OFF already
     
  6. Rafagon

    Rafagon Genius
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    Ahhh, worth a shot. I’ll report back if I see anything about this anywhere!
     
  7. Kensta

    Kensta Member
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    Thanks!
     
  8. Europa

    Europa Moderator
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    Reboot your phone and send a message to your own phone number. Tap and hold (3D Touch) on the blue “up” arrow button to choose one of the effects and send it to yourself. You should start receiving the animations as well as being able to send them now. Post back if this doesn't fix it.
     
  9. Kensta

    Kensta Member
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    I can see the animations when I send. The other party can see it too. It's just when I receive, I don't get the animations.
     
  10. Europa

    Europa Moderator
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    Yeah, I got that from your first post. So rebooting didn't fix it? If not, log out of iMessages and log back in.
     
  11. Kensta

    Kensta Member
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    Yeah, rebooting didn't help. And I am not logged in with my Apple ID for iMessage. Just says: You can be reached by imessage at my phone number.
     
  12. Europa

    Europa Moderator
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    Do a hard reset. Directions: Press the home button and the power button at the same time. Ignore the slide to power off option and continue holding the buttons. Release both buttons when the Apple logo appears. You won't lose any data or settings. It's similar to a reboot, but fixes more problems.
     
    #12 Europa, Sep 13, 2016
    Last edited: Sep 13, 2016
  13. Kensta

    Kensta Member
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    It's working now! Not sure what did it. I did 2 things. I decided to log in to iMessage then logged off and then toggle the iMessage on and off. Now its working. Thanks!
     

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