Incredibly annoying pop-up keeps popping up no matter what I do; already performed a hard reset

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Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#1
I tried to re-download some previously purchased videos.

The download failed and now the pop-up below keeps popping up, seemingly endlessly.

I’ve tried both a solid Wi-Fi connection and also a solid LTE connection, but no luck with either.

You can see the pop-ups below, including one showing a fast LTE connection on Speedtest on the last screenshot.

I already performed a hard reset, something that a forum member on iMore suggested. No luck with that either.

I’ve tapped on both the Done and Retry buttons and no luck.

As you can see, it pops every couple of minutes no matter which app I’m using.

Why doesn’t this pop-up go away once and for all!?!

IMG_4004.PNG IMG_4005.jpg IMG_4007.jpg IMG_4008.jpg IMG_4009.PNG
 
Last edited:

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
It happened to me a few days ago and a hard reset fixed it. Since that didn't work for you, log out of your iTunes Apple ID, reboot and then log back in.
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#3
Okay, I performed a Reset Network settings, and it seems to have taken care of the problem.

Now, however, I have a new problem: I can’t remember my Wi-Fi password!

I’ve checked under Settings > Safari > Passwords and I’ve also checked my Keychain Access application on my Mac. Tried both but neither got me in. Is there a definitive way to find out what your network’s Wi-Fi password is?

Update: Please disregard this post. I have found my Wi-Fi password and successfully connected. Thanks for your assistance!
 
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