iPad 2 camera not working

furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
The camera on my son's iPad 2 has stopped working. The shutter will not open. I have tried several fixes, including closing the app out and reopening and a hard reset. Nothing has worked thus far. I'm hoping to find a fix soon, as he is needing the camera operational for a school trip next week. Any ideas?
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,921
1,983
113
Florida
Hate to say the 'R' word, but have you tried a restore yet? Could be hardware related, but maybe a restore to factory settings would do something. ?
 

furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
Yeah, I'm almost ready to resort to restore. I'll admit though, it makes me a bit nervous. I've never had to do a restore to any of my devices, and I'm unsure what the impact will be.
 

Smarty2600

Member
Bronze
Apr 23, 2011
344
11
18
Restores are a pain in the butt, however they are fine just take a long time. I've never done a restore where I start from new but I've done a couple where I restore from back up and everything works fine. It always puts my iDevices back the way they were.
 

furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
Thanks for the input. I have tried all of these fixes with no luck. I am going to attempt to restore from an earlier back-up. If this doesn't solve the problem I'll try a restore to new. After that I'll consult the geniuses. Hopefully it won't get that far.
 

David Phillips

New Member
Dec 19, 2012
1
0
1
I asked in the local Apple shop and all I got was a big fat, "you'll have to buy a new one". I have a good mind to go to Samsung