iPad 2 camera not working

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furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
#1
The camera on my son's iPad 2 has stopped working. The shutter will not open. I have tried several fixes, including closing the app out and reopening and a hard reset. Nothing has worked thus far. I'm hoping to find a fix soon, as he is needing the camera operational for a school trip next week. Any ideas?
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,856
2,047
113
Florida
#2
Hate to say the 'R' word, but have you tried a restore yet? Could be hardware related, but maybe a restore to factory settings would do something. ?
 

furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
#3
Yeah, I'm almost ready to resort to restore. I'll admit though, it makes me a bit nervous. I've never had to do a restore to any of my devices, and I'm unsure what the impact will be.
 

Smarty2600

Member
Bronze
Apr 23, 2011
344
11
18
#4
Restores are a pain in the butt, however they are fine just take a long time. I've never done a restore where I start from new but I've done a couple where I restore from back up and everything works fine. It always puts my iDevices back the way they were.
 
Dec 10, 2009
2,589
1,337
113
51
Clarksburg, WV
#5
You are talking about the "virtual" shutter you see when you open the camera?:

46b5c2e5-3587-b1a7.jpg


A quick check over on the Apple support forums, a few report letting the iPad completely drain and subsequent recharge fixed issue:

https://discussions.apple.com/thread/3089571?start=0&tstart=0

A few other suggestions:
Force close camera app from App Switcher.
Check device memory. There may not be enough for photos....
 

furndaddy

Contributor
Bronze
Aug 16, 2010
328
64
28
Indiana
#6
Thanks for the input. I have tried all of these fixes with no luck. I am going to attempt to restore from an earlier back-up. If this doesn't solve the problem I'll try a restore to new. After that I'll consult the geniuses. Hopefully it won't get that far.