iPad Air JB error 3014

Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

jwolf

New Member
Jul 17, 2015
7
0
1
#1
Hi, i've a iPad Air with 7.1 JB and when i tried to update to 8.4 the ipad stuck in the image of the cable and the iTunes. I've tried in two computers, without anti-virus and firewall, deleted the Apple register in hosts, and now tried in dfu mode and now i need some help to rescue the iPad. Thanks


Sent from my iPhone using Tapatalk
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
Update iTunes to the latest version and make sure the firewall and anti-virus are still disabled.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#6
The hosts file looks okay. Are both computers up to date? Do you have a third computer you could try? If not, I would consider using a VPN. You can disable it as soon as the restore completes.
 

jwolf

New Member
Jul 17, 2015
7
0
1
#7
Yes the computers até both up to date, i don't haver a third pc. How can you want to use VPN? Thanks


Sent from my iPhone using Tapatalk
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#9
Yes the computers até both up to date, i don't haver a third pc. How can you want to use VPN? Thanks
The problem appears to be connecting with the Apple servers. Try this first:
1. Disconnect your home internet.
2. Toggle on Personal Hotspot on your iPhone. Settings > Personal Hotspot > On.
3. Go to the WiFi on the computer and connect to the phone's 4G/LTE.
4. Try to restore the iPad.
 

jwolf

New Member
Jul 17, 2015
7
0
1
#10
Hi i've tried and don't solved, in other fórum a person said to install xp and resolved. What do you think? And in the iPad that you said to do i don't tried in dfu mode, is better trie this way?


Sent from my iPhone using Tapatalk