iPad Air JB error 3014

jwolf

New Member
Jul 17, 2015
7
0
1
#1
Hi, i've a iPad Air with 7.1 JB and when i tried to update to 8.4 the ipad stuck in the image of the cable and the iTunes. I've tried in two computers, without anti-virus and firewall, deleted the Apple register in hosts, and now tried in dfu mode and now i need some help to rescue the iPad. Thanks


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Europa

Moderator
Senior Moderator
Dec 12, 2008
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#2
Update iTunes to the latest version and make sure the firewall and anti-virus are still disabled.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
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#6
The hosts file looks okay. Are both computers up to date? Do you have a third computer you could try? If not, I would consider using a VPN. You can disable it as soon as the restore completes.
 

jwolf

New Member
Jul 17, 2015
7
0
1
#7
Yes the computers até both up to date, i don't haver a third pc. How can you want to use VPN? Thanks


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#9
Yes the computers até both up to date, i don't haver a third pc. How can you want to use VPN? Thanks
The problem appears to be connecting with the Apple servers. Try this first:
1. Disconnect your home internet.
2. Toggle on Personal Hotspot on your iPhone. Settings > Personal Hotspot > On.
3. Go to the WiFi on the computer and connect to the phone's 4G/LTE.
4. Try to restore the iPad.
 

jwolf

New Member
Jul 17, 2015
7
0
1
#10
Hi i've tried and don't solved, in other fórum a person said to install xp and resolved. What do you think? And in the iPad that you said to do i don't tried in dfu mode, is better trie this way?


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