iPhone 3G froze when trying to install app

Cazsamps

New Member
Jun 22, 2012
2
0
1
#1
Hi there i'm new to the world of iPhone....somebody has just given me an iPhone 3gs....i tried to install the Draw Something App and the phone froze....i then did a system reboot and the phone now goes to the Apple logo screen but nothing beyond that....i've tried connecting it to iTunes via the laptop to restore it but iTunes isn't recognising the phone....i'm totally at a loss on what to do now as i've tried everything that i could find and it still just comes up with the Apple logo screen......please help!
 

Cazsamps

New Member
Jun 22, 2012
2
0
1
#3
I've done all that....it's now saying that there's no driver installed on the laptop? i thought iTunes automatically installed the driver? i've uninstalled and reinstalled iTunes about 5 times and it's still not working :( i'm getting to the "i want to cry and throw the phone" stage!
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,891
2,057
113
Florida
#4
Have you shut down the laptop completely? Not just a reboot... Shut everything down, restart and see if that helps.