iPhone 3G froze when trying to install app

Discussion in 'iPhone 3G' started by Cazsamps, Jun 22, 2012.

  1. Cazsamps

    Cazsamps New Member

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    Hi there i'm new to the world of iPhone....somebody has just given me an iPhone 3gs....i tried to install the Draw Something App and the phone froze....i then did a system reboot and the phone now goes to the Apple logo screen but nothing beyond that....i've tried connecting it to iTunes via the laptop to restore it but iTunes isn't recognising the phone....i'm totally at a loss on what to do now as i've tried everything that i could find and it still just comes up with the Apple logo screen......please help!
     
  2. Europa

    Europa Moderator
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    Put it in DFU mode and then restore.
     
  3. Cazsamps

    Cazsamps New Member

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    I've done all that....it's now saying that there's no driver installed on the laptop? i thought iTunes automatically installed the driver? i've uninstalled and reinstalled iTunes about 5 times and it's still not working :( i'm getting to the "i want to cry and throw the phone" stage!
     
  4. RoofMonkey

    RoofMonkey Genius
    Gold

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    Have you shut down the laptop completely? Not just a reboot... Shut everything down, restart and see if that helps.
     
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