iPhone 4 won't boot

Discussion in 'iPhone 4' started by raise123, May 9, 2014.

  1. raise123

    raise123 New Member

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    I'm paying $90 via paypal for a solution to fix my phone. We'll I was restoring a back up to my phone and it was working till I got to the phone part where the Apple logo with the download bar comes on your screen so it froze @like 45% then So I held power and home and then the plug in to iTunes screen appeared then I turned off my phone now it won't charge or even cut on
     
    #1 raise123, May 9, 2014
    Last edited: May 9, 2014
  2. MoneyMaker79

    MoneyMaker79 Genius
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    I'm a little lost here but I'll try to catch up to speed. At the end of what you said, are you saying you tried putting the phone into DFU mode for iTunes to restore? If not then I would open iTunes after plugging the iPhone into computer, hold the home and lock button until iTunes pops up that the iPhone needs to be restored.
     
  3. raise123

    raise123 New Member

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    The phone wont even charge or boot just a dead no light black screen like its off
     
  4. Europa

    Europa Moderator
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  5. raise123

    raise123 New Member

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    So when I plug it in to charge my pho e nothing appears it stays dead no battery icon comes up
     
  6. raise123

    raise123 New Member

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    Like my phone won't even turn on
     
  7. MoneyMaker79

    MoneyMaker79 Genius
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    Have you tried a hard reset, DFU mode, etc? You're basically saying the iPhone is just a shell now and won't charge or turn on or anything, correct?

    Will iTunes recognize it if you plug it in and put it into DFU mode?
     
  8. raise123

    raise123 New Member

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    It is a shell now I think
     
  9. raise123

    raise123 New Member

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    I'll try to put it in dfu mode but I have it hooked up to my charger right noe
     
  10. raise123

    raise123 New Member

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    Just like this
     

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  11. MoneyMaker79

    MoneyMaker79 Genius
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    If it won't charge or turn on then I'm not sure it'll go into DFU mode, but at least give it a try. Let us know what happens. If iTunes recognizes it, it'll then force you to restore it which is your best option. Then you can use your backup.
     
  12. raise123

    raise123 New Member

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    K I'm going to try
     
  13. Europa

    Europa Moderator
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    Please click the link I posted in my previous post. It has directions/steps for placing your phone in DFU mode. iTunes will not recognize your phone until your place it in DFU mode. After you do this, you can restore it.
     
  14. Europa

    Europa Moderator
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    iPhones do not need to be bootable to enter DFU mode. There is no indication that this phone will not be able to enter DFU mode. It appears to be a software problem, not hardware. iPhones occasionally become unresponsive during restores. DFU mode allows iTunes to recognize them so they can be restored.
     
  15. raise123

    raise123 New Member

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    Won't work
     
  16. MoneyMaker79

    MoneyMaker79 Genius
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    Very interesting. I learned something new again. :) Well that's good then. Hopefully it can be restorable.

    So iTunes will not detect it at all? And it is not able to be charged or hold any charge one bit? How about maybe trying on a different computer? I'm not sure why a different computer would work, but hey all options need to be tried out.
     
  17. Europa

    Europa Moderator
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    You need to continue to try to get it in DFU mode. It can be tricky. Most people can't get it correct on their first try. DFU mode will work. Make sure you follow the directions exactly. Reboot your computer before trying it again and make sure iTunes is up to date and open.
     
  18. raise123

    raise123 New Member

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    I tried my PC and Mac and when I plug it in my charger it's like this
     

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  19. Europa

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    When it is a black screen, you cannot see the charge level or battery. This phone needs to be restored before he can see that.
     
  20. raise123

    raise123 New Member

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    No lights or anything
     

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