iPhone 4S on iOS 7...shutter and cam not working

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dankduke

Member
Bronze
Sep 11, 2007
278
1
18
Austin, FL
#1
my sister has an iPhone 4S and the camera does not fully function....
here are the issues when she opens the camera the shutter opens and displays
perfectly fine so you can take a picture however. once i press the shutter button
the camera goes black and does not record the picture and then closes out.

Does anyone know how to fix this? what the issue means? whats the deal...
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
Try a hard reset. Press the home and lock buttons at the same time for several seconds.
 

dmoskaluk

Contributor
Bronze
Mar 22, 2013
293
40
28
65
Paynes Bay - Barbados
#3
Just had exactly that situation - hard reset was successful ... I don't use the camera a lot,mbut this is not the first use since the iOS update ..... Just 'one of those things‘ ...
 
Last edited:

alicepattinson

Member
Bronze
Feb 3, 2013
190
10
18
#4
My 4s before had a situation like this when I first upgraded to iOS7. But after reset, it went okay and I also turned off unnecessary settings, etc.
 

iPutz

Zealot
Silver
Nov 20, 2012
941
184
43
71
US Midwest
#5
The hard reset should do the trick. Just hold down the lock button and home buttons, at the same time, for 10-15 seconds until the white Apple appears then release and allow the phone to reboot and try it again. Let us know it that helps.
 

dmoskaluk

Contributor
Bronze
Mar 22, 2013
293
40
28
65
Paynes Bay - Barbados
#6
It did in my case...as it always has for a host of other issues, mostly pre iOS 7.... It was suggested that going beyond iOS6 (6.1.3 in my case) could put undue demands on phones of the 4/4S genre, but I have found that not to be at all true. Both my wife's and my 4S's show improved performance in many areas, and the 'bells and whistles & other frippery' which have been indicated to be 'battery or data sappers' ( the auto refreshes, auto updates, and screen motion effects) seem to cause almost as much havoc with the 5, 5S as with the 4S ( at least- I can't speak for iPhone 4) I disabled a lot of the fancy stuff shortly after going to iOS7 -albeit I did wait until iOS7.0.4 to take the plunge ( simply to gather feedback re stability and bugs) I did however do iOS7.0.6 within 2 days of release, and will probably do 7.1 within a few days of its becoming available. ;)