iPhone 4S will not turn off

Discussion in 'iPhone 4S' started by shutter13, Oct 26, 2013.

  1. shutter13

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    Jan 8, 2009
    So my son's 4s will not shut down, unless the power cord is plugged in. It started out the sound would not work and it would not shut off. I cleaned the connection area where the 30pin connector goes and got the volume/sound working, but it still will not shut off. If I hold the power button then slide to turn off...it will turn off and immediately turn back on with no input from me. I did a hard reset and I get the same thing.

    If I do the above process the sound stops working again until I plug and unplug the power cord. I figure it needs some more cleaning, but I'm not sure what other tools I should use besides cotton swabs, they don't fit well.
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  3. Europa

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    Senior Moderator

    Dec 12, 2008
    They scrape the ports with an exacto knife at Apple Stores.

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