iPhone 5 end call won't work

Discussion in 'iPhone 5' started by Jdsmitty10, Apr 12, 2013.

  1. Jdsmitty10

    Jdsmitty10 Member
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    My dad is having issues trying to end a call on his iPhone 5. I googled it and read that I need to back up and erase all content and start from new on the phone then add all info back like apps etc.. Anyone else have this issue and is that the way it is fixed? He tries to end a call and the end button reacts and then doesn't end the call.
    Thanks,
    Jon


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  2. RoofMonkey

    RoofMonkey Genius
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    Any type of a case on it?
     
  3. liberated

    liberated Genius
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    Try a hard reset (press home and power buttons together and hold until you see the Apple. That should clear the problem.
     
  4. Jdsmitty10

    Jdsmitty10 Member
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    Life proof case on it


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  5. RoofMonkey

    RoofMonkey Genius
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    This is a known issue with some earlier lifeProof cases. You can get the case replaced from LifeProof. Contact info is available on their home page.
     
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  6. Jdsmitty10

    Jdsmitty10 Member
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    Ok. I was starting to wonder if it was the case since every google search I came up with seem to have the Lifeproof case involved.. I told him to contact them for a replacement.


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