iPhone 5 end call won't work

Jdsmitty10

Member
Bronze
Oct 19, 2010
229
14
18
#1
My dad is having issues trying to end a call on his iPhone 5. I googled it and read that I need to back up and erase all content and start from new on the phone then add all info back like apps etc.. Anyone else have this issue and is that the way it is fixed? He tries to end a call and the end button reacts and then doesn't end the call.
Thanks,
Jon


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liberated

Genius
Gold
Jul 19, 2007
3,238
488
83
#3
My dad is having issues trying to end a call on his iPhone 5. I googled it and read that I need to back up and erase all content and start from new on the phone then add all info back like apps etc.. Anyone else have this issue and is that the way it is fixed? He tries to end a call and the end button reacts and then doesn't end the call.
Thanks,
Jon


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Try a hard reset (press home and power buttons together and hold until you see the Apple. That should clear the problem.
 

Jdsmitty10

Member
Bronze
Oct 19, 2010
229
14
18
#4
Life proof case on it


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RoofMonkey

Genius
Gold
Jun 21, 2010
8,893
2,057
113
Florida
#5
Life proof case on it


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This is a known issue with some earlier lifeProof cases. You can get the case replaced from LifeProof. Contact info is available on their home page.
 

Jdsmitty10

Member
Bronze
Oct 19, 2010
229
14
18
#6
Ok. I was starting to wonder if it was the case since every google search I came up with seem to have the Lifeproof case involved.. I told him to contact them for a replacement.


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