iPhone 5s won't boot

bballrob

Genius
Gold
Oct 11, 2009
1,921
476
83
Alaska
#1
I have a Co-worker who has what she believes is an iPhone 5S. It may just be a 5.

Anyhow, it won't boot. When you push power button, after a few seconds the Apple logo comes on the screen for about 2-3 seconds and goes off. That's it. It's been plugged in and charged, but no change. I tried the hard reset using the Power button and the home button at the same time. Nothing.

She has NEVER plugged this into iTunes EVER. She's had it around a year to a year and a half. If anyone has any ideas, let me know. She's probably going to take it to AT&T this afternoon and see what they diagnose.