iPhone 6 Plus portrait to landscape crash!

Hinezy

Contributor
Silver
May 24, 2008
533
63
28
Mt.Carmel, PA
#1
I've been frustrated for a few weeks with a crashing issue! At first I thought it was when playing videos but it turned out it was anytime going from portrait to landscape while in safari. A few seconds after switching it would crash out of safari and into the springboard.
I was about to make an hour and a half trip to an Apple Store after restoring the device failed to fix it. Finally, I found a post online with a guy who had the same problem and he did go to the Genius Bar. It turns out going into settings, Safari, clear history and website data, fixed it.
Problem solved! Thought I'd pass it along incase anyone else runs into it!


Sent from my iPhone 5
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,507
113
Utah
#3
Do we know for sure that updating to the latest firmware and clearing the Safari website data doesn't fix it? If it does, I consider that a fix. Restoring and applying a backup carries these problems over.
 

TRBO VNM

Member
Bronze
Oct 18, 2009
183
22
18
#4
How do you clear safari website data?
 

TRBO VNM

Member
Bronze
Oct 18, 2009
183
22
18
#6
All or just some?


Sent from my ancient but trustworthy iPhone 5.
I found it in settings, but that didn't fix my issue. iPhone 6 home screen is not switching between portrait and landscape. stays in standard portrait view

Edit: spoke to apple and found out the 6 does not do it on home screen. Only the 6+ even though last week one apple rep said it is an iOS 8 feature and not phone specific. Oh well
 
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