iPhone 7 camera lens damag

alexrat1996

Member
Bronze
Jun 23, 2016
322
19
18
#1
hello everyone my iPhone 7 camera has a scuff on it is that cover on Apple care plus with 99 buck fee another person who a Genius Bar rep told me with fee and Apple care told yes.

The Genius Bar told me the phone on excellent condition if there any other problems I will pay the 99 free for accidental damage.
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,871
2,048
113
Florida
#4
is that cover under apple care plus
Did you check the contract that comes with AppleCare plus at all?
It explains what is covered: http://www.apple.com/shop/product/S...-7-iphone-7-plus-iphone-6s-and-iphone-6s-plus

Does it interfere with the photos at all?
Tried cleaning it off yourself? ( silly question, I know....)

When you talked to the genius, why didn't you ask them directly? They are the ones that will give you the correct answer(s)
Just go to your Apple Store and find out for sure.
 

alexrat1996

Member
Bronze
Jun 23, 2016
322
19
18
#5
Did you check the contract that comes with AppleCare plus at all?
It explains what is covered: http://www.apple.com/shop/product/S...-7-iphone-7-plus-iphone-6s-and-iphone-6s-plus

Does it interfere with the photos at all?
Tried cleaning it off yourself? ( silly question, I know....)

When you talked to the genius, why didn't you ask them directly? They are the ones that will give you the correct answer(s)
Just go to your Apple Store and find out for sure.
They told me there a fee I have to pay and not sure if it's covered under Apple care plus and my father cracked his lens and still works fine on his 7.

Yes the cloth.it does not mess up my photos.
 

Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,254
113
44
Miami, Florida
#6
They told me there a fee I have to pay and not sure if it's covered under Apple care plus and my father cracked his lens and still works fine on his 7.

Yes the cloth.it does not mess up my photos.
Your father also cracked his lens?! Man, you folks really have bad luck with Apple products. I’m sorry these things keep on happening to you (and now, to your father).

Hopefully your Apple Care Plus will cover it after the folks at the Genius Bar take a look at it.
 

alexrat1996

Member
Bronze
Jun 23, 2016
322
19
18
#7
Your father also cracked his lens?! Man, you folks really have bad luck with Apple products. I’m sorry these things keep on happening to you (and now, to your father).

Hopefully your Apple Care Plus will cover it after the folks at the Genius Bar take a look at it.
He does not want to replace his phone it works fine and I will swap sometime when my phone breaks
 

alexrat1996

Member
Bronze
Jun 23, 2016
322
19
18
#9
Here's what you need to do to with your fake problem (yes I call BS)

This post is old but Apple store they won’t charge me 100 bucks it would be a free swap under Apple care but this iPhone 7 my mom has it has multiple issue the lens but does not affect her pics
 

liberated

Genius
Gold
Jul 19, 2007
3,238
488
83
#10
This post is old but Apple store they won’t charge me 100 bucks it would be a free swap under Apple care but this iPhone 7 my mom has it has multiple issue the lens but does not affect her pics
Multiple issues with the lens??? Please elaborate