Iphone 7 drain issue

alexrat1996

Member
Bronze
Jun 23, 2016
320
19
18
#1
Hi people I have an iPhone 7 with the smart battery case I get 9 hrs of battery then at 12 am the smart battery case died and at 12 am the phone battery was at 100% I woke up around 11:30 am an it was at 30% the battery with no apps in the background.

The apple support chat told me to delete Facebook and messenger I did that and also diagnostic passed but I test the phone two days without the social media app and I still see the drain of battery faster when the smart case dies and the phone use is lite use since I use my iPad pro 9.7 more.

What should I do next before I take this to apple to claim for a replacement ?
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,858
2,047
113
Florida
#4
Same results without the smart battery case attached?
Since they won't replace the smart battery case again... eliminate that from the equation to see if it's the phone or case.
 

alexrat1996

Member
Bronze
Jun 23, 2016
320
19
18
#5
Same results without the smart battery case attached?
Since they won't replace the smart battery case again... eliminate that from the equation to see if it's the phone or case.
With the smart case I get 9hrs when that dies the phones dies way faster and the case it's working fine