iPhone 7 dust in display

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#1
Hello everyone I see a dead pixel or dust under my iPhone 7 jet black 128 GB should I go to apple and this does affect the usage of my iPhone ?

Here pic
 

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Europa

Moderator
Senior Moderator
Dec 12, 2008
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#2
Hello everyone I see a dead pixel or dust under my iPhone 7 jet black 128 GB should I go to apple and this does affect the usage of my iPhone ?

Here pic
1. Is that a squiggly circle you drew around it? Please post a picture with no circle around it. Make sure the background on your phone is white when you take this photo.
2. Take a picture of the blue sky and then zoom in on it. You should be able to see a dead pixel if there is one.
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#3
So you people can see it I Circle it for you it looks like dust under the screen
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,453
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#4
So you people can see it I Circle it for you it looks like dust under the screen
I need a better picture before I can comment on that. Please follow the directions in my previous post and then post back. I'll be happy to help after that.
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#5
I need a better picture before I can comment on that. Please follow the directions in my previous post and then post back. I'll be happy to help after that.
here video
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#12
Yeah, that looks like it might be a dead pixel. To answer your original question, it doesn't affect usage.
but will the apple store have replacements in stock
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,453
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#13
but will the apple store have replacements in stock
Probably. Call the store before you go in to be sure. Let them know it's only one dead pixel and ask if that warrants a replacement.
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#14
Probably. Call the store before you go in to be sure. Let them know it's only one dead pixel and ask if that warrants a replacement.
I will fix they don't I will call Apple care for a replacement ( express replacement )
 

Leo

Zealot
Silver
Nov 9, 2008
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Calgary, AB
#16
I believe dead pixels are covered under warranty. Have a Genius or Technical Specialist take a look at it.