iPhone 7 dust in display

Discussion in 'iPhone 7' started by alexrat1996, Sep 30, 2016.

  1. alexrat1996

    alexrat1996 Member
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    Hello everyone I see a dead pixel or dust under my iPhone 7 jet black 128 GB should I go to apple and this does affect the usage of my iPhone ?

    Here pic
     

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  2. Europa

    Europa Moderator
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    1. Is that a squiggly circle you drew around it? Please post a picture with no circle around it. Make sure the background on your phone is white when you take this photo.
    2. Take a picture of the blue sky and then zoom in on it. You should be able to see a dead pixel if there is one.
     
  3. alexrat1996

    alexrat1996 Member
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    So you people can see it I Circle it for you it looks like dust under the screen
     
  4. Europa

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    I need a better picture before I can comment on that. Please follow the directions in my previous post and then post back. I'll be happy to help after that.
     
  5. alexrat1996

    alexrat1996 Member
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    here video
     
  6. Europa

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    I can't tell from a video, especially when the camera isn't steady. Please post a screenshot with a white background.
     
  7. alexrat1996

    alexrat1996 Member
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    for example
     
  8. alexrat1996

    alexrat1996 Member
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    like that
     

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  9. Europa

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    That didn't work. Set your lock screen to a white background and then take a screenshot.
     
  10. alexrat1996

    alexrat1996 Member
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    this
     

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  11. Europa

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    Yeah, that looks like it might be a dead pixel. To answer your original question, it doesn't affect usage.
     
  12. alexrat1996

    alexrat1996 Member
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    but will the apple store have replacements in stock
     
  13. Europa

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    Probably. Call the store before you go in to be sure. Let them know it's only one dead pixel and ask if that warrants a replacement.
     
  14. alexrat1996

    alexrat1996 Member
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    I will fix they don't I will call Apple care for a replacement ( express replacement )
     
  15. Napoleon PhoneApart

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    [​IMG]
     
  16. Leo

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    I believe dead pixels are covered under warranty. Have a Genius or Technical Specialist take a look at it.
     

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