iPhone 7 smart battery case issue

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alexrat1996

Member
Bronze
Jun 23, 2016
320
19
18
#1
Hello everyone I have an issue with my smart battery case I plugged it in both phone and case via light cord to charger phone was at 35% and case was dead. I waited 2-3 minutes case still showed 0% I took it out of case and rebooted phone up again put the phone back in case waited 2-3 still case not charging but phone was charging then wait 5-10 minutes case was charging.

what can the issue be ?
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,856
2,047
113
Florida
#2
Hello everyone I have an issue with my smart battery case I plugged it in both phone and case via light cord to charger phone was at 35% and case was dead. I waited 2-3 minutes case still showed 0% I took it out of case and rebooted phone up again put the phone back in case waited 2-3 still case not charging but phone was charging then wait 5-10 minutes case was charging.

what can the issue be ?
See your previous post about when someone sat on it.....