iPhone 7 smart battery case issue

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#1
Hello everyone I have an issue with my smart battery case I plugged it in both phone and case via light cord to charger phone was at 35% and case was dead. I waited 2-3 minutes case still showed 0% I took it out of case and rebooted phone up again put the phone back in case waited 2-3 still case not charging but phone was charging then wait 5-10 minutes case was charging.

what can the issue be ?
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,891
2,057
113
Florida
#2
Hello everyone I have an issue with my smart battery case I plugged it in both phone and case via light cord to charger phone was at 35% and case was dead. I waited 2-3 minutes case still showed 0% I took it out of case and rebooted phone up again put the phone back in case waited 2-3 still case not charging but phone was charging then wait 5-10 minutes case was charging.

what can the issue be ?
See your previous post about when someone sat on it.....
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#6
I sat on my mophie case with the 6s plus inside nothing happen to it the case is not defective at all