iPhone 7 smart battery case not working properly

Discussion in 'iPhone 7' started by alexrat1996, Dec 21, 2016.

  1. alexrat1996

    alexrat1996 Member
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    I have the same issue with the smart battery case.I plugged the phone at 29% to charge with the case on the phone plugged into the light cable on the bottom of the case .I check it at 32%. 0% in the notification for the smart case then at 39% I see the case at 3% charging.I reboot the phone the case freezes while charging with lighting cable. What can be the issue? they just replaced the case at the apple store. can the phone be the issue? what can I do?
     
  2. Europa

    Europa Moderator
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    Leave it plugged in overnight and post the numbers.
     
  3. alexrat1996

    alexrat1996 Member
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    Will do I could be the case faulty or my lighting cable or even the iPhone it self
     
  4. alexrat1996

    alexrat1996 Member
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    So I now plugged in the phone to charge with case at 18% the phone at 35% then the case showed 11% is this normal ???
     
  5. RoofMonkey

    RoofMonkey Genius
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    Is this after leaving it plugged in overnight like @Europa suggested?
     
  6. alexrat1996

    alexrat1996 Member
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    I just started doing that so how long does the case take to charge with p9!3 inside via light cord
     
  7. alexrat1996

    alexrat1996 Member
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  8. alexrat1996

    alexrat1996 Member
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    @Europa also looking at my camera lenses I see a tiny bump around the lens ring is that a cosmetic thing
     

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