iPhone 7 smart battery case not working properly

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#1
I have the same issue with the smart battery case.I plugged the phone at 29% to charge with the case on the phone plugged into the light cable on the bottom of the case .I check it at 32%. 0% in the notification for the smart case then at 39% I see the case at 3% charging.I reboot the phone the case freezes while charging with lighting cable. What can be the issue? they just replaced the case at the apple store. can the phone be the issue? what can I do?
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,453
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Utah
#2
Leave it plugged in overnight and post the numbers.
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#4
Leave it plugged in overnight and post the numbers.
So I now plugged in the phone to charge with case at 18% the phone at 35% then the case showed 11% is this normal ???
 

alexrat1996

Member
Bronze
Jun 23, 2016
323
19
18
#8
@Europa also looking at my camera lenses I see a tiny bump around the lens ring is that a cosmetic thing
 

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