iPhone charging problems

[richardsamreth1]

My iPhone 4 won't charge or show up on my mac, i know its no the cable because i recently bought a genuine cord and my phone only charges when its off


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[MoneyMaker79]

Your iPhone 4 won't charge on the wall or only on your computer? Have you tried plugging it into a different computer?


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[Europa]

Here are some troubleshooting steps. If none of them work, try cleaning the port with compressed air.
http://support.apple.com/kb/TS1591

 

[richardsamreth1]

@ moneymaker nah all computers in the house


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[MoneyMaker79]

@ moneymaker nah all computers in the house


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Interesting. Try Europa's tips from her post above.


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[richardsamreth1]

Nothing's working


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[richardsamreth1]

Also it charges when it's completely dead then when it's back on it stops


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[Europa]

I would still try a different cable. It's helpful to list what you have tried. How did you clean the port?

If all else fails, put it in DFU mode and restore.

 

[richardsamreth1]

I cleaned the port and got a new cable, but when I put it in dfu mode and recovery mode it still won't pop up on my computer


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[richardsamreth1]

Also when my phones dead it's charges but when it turns back on it just stops


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[Europa]

Try connecting it to another computer to see if it will recognize it.