my daughter's sister was messing with her phone and the message on the phone is now iPhone is disabled connect to iTunes. But when we connect it to iTunes then the message on iTunes is that the phone is locked and must be unlocked to connect. There never gets to be a screen where we could type in the password - which my daughter who owns the phone does know. can anyone help us get the screen up so she can type in the password and enable the phone again? she is very upset and we are on holidays and can't get to an Apple store for a few days. will bringing it to a store help? Thanks!