iPhone email issue

Discussion in 'iPhone' started by kerrynyc, Dec 6, 2011.

  1. kerrynyc

    kerrynyc Member
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    I changed the password to my gmail account yesterday via the computer and when I went to access my email on my iPhone a prompt came up saying "username or password may be incorrect" and it brought me to settings where entered in my new password, however when I went back to check my mail the same "incorrect username or password" kept popping up! I went back and made triply sure that I typed in the correct email address and password, and still nothing. I can't access my email via the mail icon on my iPhone anymore. Now I've been going to google.com to check it and I'm having no issue with email/password via the web. Frustrated! Can anyone help?

    Thanks!
     
  2. RoofMonkey

    RoofMonkey Genius
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    Try deleting the mail account from your phone then re enter it. See if that works.
     
  3. kerrynyc

    kerrynyc Member
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    I tried that twice to avail. Meh! Im thinking maybe when I get home from work I will sync my iPhone... Maybe that will fix something. Who knows. I'm uber frustrated though, I check emails all throughout the day on my phone. It's so weird how it's not working.
     
  4. RoofMonkey

    RoofMonkey Genius
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    Hmmm, maybe change it back to the old password and see if works then. When you get home from work you can mess with it more if it does.
     
  5. cliffeman

    cliffeman Zealot
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    Perhaps try rebooting the phone first. Then re-enter your email account?
     
  6. showguy

    showguy Member
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    Gmail requires your username+@gmail.com. Make sure you have "@gmail.com" next to your user name on the iPhone. Also passwords on Gmail are case sensitive. If your new password used all "CAPS" or all "lowercase" or a "Combination" of both it must be entered the same exact way on your ipone.
     
  7. verwon

    verwon Evangelist
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    You also may need to unlock the Google captcha.
     
  8. kerrynyc

    kerrynyc Member
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    I went back and tried again, made sure I put the "@gmail.com" after it... And it still didn't work and I also made sure I typed the password the same way, case sensitive with still no luck. I'm batting zero right now. I really have no idea what the heck to do.
     
  9. kerrynyc

    kerrynyc Member
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    I shut off and restarted the phone... No luck. Why must gmail be smite me so? Haha Im thinking about just making a new password again, and then trying again...

    EDIT: tried it... Still don't work. I'm screwed it seems.
     
  10. showguy

    showguy Member
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    On your phone, try going to settings// mail, click on your Gmail account. you will see a tab called "Account" click on that. At the bottom you will see a tab that says 'advanced" click on "advanced". In the incoming settings area make sure "use SSL" is ON. Than click on "Authentication" make sure "password" is checked .
     
  11. kerrynyc

    kerrynyc Member
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    I went through each of these as you described... and still not working. I'm about to rip my hair out. Seriously. This is boggling my mind how it's no longer working.
     
  12. kerrynyc

    kerrynyc Member
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    No matter what step I take this is what I keep getting. Relentless. Beyond relentless. Frustration is an understatement.
     

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  13. verwon

    verwon Evangelist
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  14. kerrynyc

    kerrynyc Member
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    I pressed the link from my iPhone but a window popped up saying that the server couldn't be found... Really batting zero right now! Jeeeze

    I do appreciate all the responses I'm getting. I'm just sad that none of them seem to be doing the trick for me. My iPhone is the enemy right now.

    EDIT: I manually typed in the link into my safari browser and it worked! I CAN ACCESS MAIL VIA THE MAIL ICON ON MY iPHONE AGAIN YAY!

    THANK YOU SO MUCH! I appreciate this A LOT!
     
  15. Bennyboy

    Bennyboy Genius
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    You welcome :D
     
  16. verwon

    verwon Evangelist
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    Awesome! Glad it's working, now!


    Sent from my iOS ecosystem!
     

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