iPhone messed up =[

BIGTIMEBALLER504

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Jul 9, 2007
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#1
i just came home and decided to use my iPhone and i realized that the volume button that makes the speaker louder is JAMMED! and wont coem back out i tried to fix it but now it just got worse and the screen just shows the Ringer sign with the volume all the way up does anyone know if Apple will exchange my iPhone for a new one? =[
 

Uncle Sam

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Jul 28, 2007
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South Eastern Coast, USA
#2
i just came home and decided to use my iPhone and i realized that the volume button that makes the speaker louder is JAMMED! and wont coem back out i tried to fix it but now it just got worse and the screen just shows the Ringer sign with the volume all the way up does anyone know if Apple will exchange my iPhone for a new one? =[
its possible. Are you inside your 14 day window? Either way, I'd shine that sucker up and give it a try. Sorry for your bad luck. What happened? Did you drop it?
 

scrowner

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Jul 4, 2007
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#3
Did you try cycling the power on the iPhone? I had this happen to me and I fixed it by holding the top button and the home button together until the reset slider appears and then reset it. I have not seen the problem since. Good luck!
 
Jun 19, 2007
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#4
Did you try cycling the power on the iPhone? I had this happen to me and I fixed it by holding the top button and the home button together until the reset slider appears and then reset it. I have not seen the problem since. Good luck!
But the volume button is a physical piece of hardware, so I doubt that a reboot will dislodge it.
 

Kabeyun

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Jan 10, 2007
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#6
i just came home and decided to use my iPhone and i realized that the volume button that makes the speaker louder is JAMMED! and wont coem back out i tried to fix it but now it just got worse and the screen just shows the Ringer sign with the volume all the way up does anyone know if Apple will exchange my iPhone for a new one? =[
Outside of the first 2 weeks, Apple will either repair or replace it at their option. Either way, you're not out of luck.

You're welcome to try rebooting the iPhone, but as was said above, if the button is truly stuck, that won't help.

-K
 

BIGTIMEBALLER504

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Jul 9, 2007
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#7
alright thanks guys im going to go to the store today cross my fingers they replace it lol or else im dead

rebooting it didn't work =[
 

princess_80854

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Jul 16, 2007
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#8
That's a hardware defect. They should replace it for you. Good Luck!
 

BIGTIMEBALLER504

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#9
yeah the only part im worried about is getting it repaired and given me back the same one id rather get a brand new iPhone =/
 

BIGTIMEBALLER504

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Jul 9, 2007
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#10
just came back from the Apple store they replaced my iPhone =]
 

BIGTIMEBALLER504

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Jul 9, 2007
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#12
yeah all did was ask them 2 replace it and they said ok with no problems the guy got a new one took off the plastic factory seal and just switched the sim cards and told me 2 reactivate it i came home and i just went to iTunes asked me to restore my ipod from my other one i clicked ok and done now it works =]
 

cdodkin

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Jul 2, 2007
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#13
yeah all did was ask them 2 replace it and they said ok with no problems the guy got a new one took off the plastic factory seal and just switched the sim cards and told me 2 reactivate it i came home and i just went to iTunes asked me to restore my ipod from my other one i clicked ok and done now it works =]
Awesome! :cool::cool::cool:
 

princess_80854

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Jul 16, 2007
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#15
yeah all did was ask them 2 replace it and they said ok with no problems the guy got a new one took off the plastic factory seal and just switched the sim cards and told me 2 reactivate it i came home and i just went to iTunes asked me to restore my ipod from my other one i clicked ok and done now it works =]
That's good to hear! I'm glad it worked out! :laugh2:

Did iTunes restore things like your call history and text messages? I've never reset mine, so I was just wondering. I've read that it does. What was your experience?
 

BIGTIMEBALLER504

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Jul 9, 2007
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#16
yeah they said when u go home u have 2 reactivate it i went home plugged it in and it said would u like to restore "chris's iPhone" and i just clicked continue and it restored my contacts then activated it the sim card was already in there from the old one and it just started puting my iTunes songs back on there but the contacts were back and all my settings and everything else :laugh2:
 

princess_80854

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Jul 16, 2007
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#17
Great! That's good to hear in case I ever have to restore.
 

stevetim

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Jul 20, 2007
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#18
I guess for future phone buyers, we should encourage them to at least turn on the phone at the store, just to check for any pre-activation quirks. Another reason activation would be optionally nice at the store.