iPhone or iTunes Problem?

Dec 14, 2008
26
0
6
Toronto, ON
#1
Hey guys, I am trying to get the new 2.2 Software Update but my iPhone or iTunes will not allow me to get it. I keep getting the same error which is "iPhone could not sync ^0 do to it being disconnected" It is something like that and it has the ^ before the 0. Is it iTunes or my iPhone? Please let me know on ways to fix this problem!

Things that I have tried:
Restarting iTunes - NO.
Restarting Computer -NO.
Restarting iPhone - NO.
Turning off Auto-Sync - NO.

Thanks! :)
 

smknSRT8

Zealot
Gold
Oct 13, 2007
1,325
1
38
#2
Two more things to try...
Do a soft reset on your phone. Press and hold BOTH the home and the power button until the the phone goes off.

Make sure iTunes is up to date.
 

PapaST

Member
Bronze
Sep 10, 2007
458
6
18
#3
I can't remember if that was the error message I saw. But try using a different USB port and if you're using a dock station... try it without the dock station (just straight plug).
 
Dec 14, 2008
26
0
6
Toronto, ON
#4
Thanks guys but it still does not work. Could it possibly be the cord it self? Let me know and keep giving me ideas :)

- Thanks again!
 

acosmichippo

Genius
Platinum
Sep 10, 2007
15,385
1,089
113
DC
#5
Also make sure you have the latest version of iTunes (8.02).