iPhone (people can't hear me, can't hear people)

Jan 6, 2013
3
0
1
#1
I can't hear people on my iPhone. and can't be heard by people while on the phone.

Although when i'm using voice messenger app i can record messages and send them.
 

liberated

Genius
Gold
Jul 19, 2007
3,238
488
83
#2
Do a hard reset and see if that fixes your issue (hold power and home button together until you see the Apple)


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Rugaby

Genius
Gold
Feb 18, 2011
7,122
1,219
113
Washington state
#4
Did you try using your earpiece. That will narrow down the problem. Also did you try speaker phone?
 
Jan 6, 2013
3
0
1
#5
yeah tried ear piece it didn't work either.
 

Rugaby

Genius
Gold
Feb 18, 2011
7,122
1,219
113
Washington state
#6
Speaker phone?
Do you ear buds work for normal music being played?
 

EverythingApple

Evangelist
Gold
Jul 28, 2010
3,862
225
63
North Jersey
#7
Did you remove the plastic shield from the front? When I got my new iPhone 5, the Apple rep said a lot of people forget to remove it and think the phone is broken.


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greenyoga

Member
Bronze
Nov 30, 2012
31
1
8
#8
Yes,my friend just made the same mistake,the shield.