iPhone registration stuck on birthday page

[mikorp]

have tried setting this phone up all day. should be very simple. each time I try to register it in iTunes it won't move past the birthday page. that page loads with the correct info. i have tryed alt dates, and it still will not move past this page. tech support passed me around for 110 minutes, until no one came back to the call. I can try the genius bar on monday, but thought i would try here first.

Also tried starting the computer with Apple+opt+p+r.... no luck.

have current os, and iTunes

thanks! mike

 

[Bebagirl]

have tried setting this phone up all day. should be very simple. each time I try to register it in iTunes it won't move past the birthday page. that page loads with the correct info. i have tryed alt dates, and it still will not move past this page. tech support passed me around for 110 minutes, until no one came back to the call. I can try the genius bar on monday, but thought i would try here first.

Also tried starting the computer with Apple+opt+p+r.... no luck.

have current os, and iTunes

thanks! mike

What I did was... downloaded iTunes again. I tryed updating my current one but it was not letting me so I just downloaded it again. IT Work!

 

[mikorp]

What I did was... downloaded iTunes again. I tryed updating my current one but it was not letting me so I just downloaded it again. IT Work!

thanks, will try that next. also wondered if it's an Apple porting problem since i transfered 2 phone numbers.

 

[mikorp]

thanks, will try that next. also wondered if it's an Apple porting problem since i transfered 2 phone numbers.

thanks, it was a problem with my .mac account. i canged the password and that worked. thanks, and sink

 

[renhen90]

Thanks this was very helpful. I had an old iTunes account that I hadn't logged in in years which did not have my birthday associated with it, so that is why it got stuck on the birthday during set up. As soon as I updated my email information my issue went away.