iPhone Screen Problem?

Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

JackBauer

New Member
Bronze
Jun 16, 2007
140
0
0
New York
#1
Everytime there is black on my screen (even a persons hair in tv shows) it appears that every few pixels there is a tiny white dot. Has this happened to anyone else.
 

MoJoe

Member
Bronze
Jun 28, 2007
94
0
16
www.joebeleznay.com
#2
sounds like stuck pixels to me, I had one too. Called up Apple to complain and I'm sendin it in for a fix or a brand new one.

Either you can do that, or if you bought it from an Apple store they should swap it out for you, AT&T on the other hand will make you pay 10% restocking fee for the exchange.
 

CLOUDHOPPER

New Member
Bronze
Jun 30, 2007
44
0
0
#3
I would trying to move the pixels around. It does sound like a stuck pixel. If that doesn't work, make an appointment with someone at the Genius Bar and I'm sure they can help or replace the phone for you.
 

Napoleon PhoneApart

Moderator
Senior Moderator
Jun 19, 2007
33,438
4,531
113
Upper Marlboro, MD
#4
sounds like stuck pixels to me, I had one too. Called up Apple to complain and I'm sendin it in for a fix or a brand new one.

Either you can do that, or if you bought it from an Apple store they should swap it out for you, AT&T on the other hand will make you pay 10% restocking fee for the exchange.
AT&T shouldn't charge a restocking fee if the iPhone is defective.