iPhone won't sync?

Sep 29, 2007
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#1
Really weird I havnt sycned in a few days and I tried today, it goes to syncing iPhone and then sits there forever. I have 7.5 iTunes and 1.1.2
 

acosmichippo

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#2
how many times have you tried it? if it happens repeatedly, your best bet may be to restore it.
 

Hawk

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#3
remove the USB cable from the PC and reboot the PC. When it's back up, plug the cable into a different USB port, launch iTunes, and then connect the iPhone.
If the iPhone is showing in iTunes, but you still have problems syncing, change the cable out with another one. My dual dock has a bad connection in it. Sometimes it works, sometimes it doesn't. I generally just charge off of it now.
 
Dec 29, 2007
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#4
same problem

never had trouble syncing until a few days ago. i tried a new port, a new cable, i even uninstalled and reinstalled but every time i go to sync it just gets hung up.... someone please help
 
Dec 29, 2007
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#5
found this on another forum i pasted it below,and it works. just disable your internet connection and it will sync.

I believe that the when the iPhone syncs, a process called MDCrashReportToo grabs a list of crash logs off your iPhone and attempts to send them to the Apple Servers at HQ. I believe that these servers were offline this afternoon, and that meant MDCrashReportToo couldn't proceed correctly. Thus, disabling your connection to the net meant that MDCrashReportToo never tried to contact Apple HQ in the first place. The servers now seem to be online and all syncing problems have been fixed.
 

phsycology

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#6
Same

I have the same problem but what I have done is disabled automatic sync, and then if I have new music to sync, unchecked the 'sync music' option, and applied, and then checked it again to sync all new things. I apply this to anything new such as contacts, bookmarks etc.

Also, could this problem be anything due to the recent security update?

Arran
 

phsycology

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#7
Sorted

Thanks nygemini thats sorted it now :D
But I still have to disable airport before I can sync, does anyone know when this will be fixed? Possibly, when the next update is available?

Arran
 

MaverickC17

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Dec 29, 2007
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#9
Thanks nygemini thats sorted it now :D
But I still have to disable airport before I can sync, does anyone know when this will be fixed? Possibly, when the next update is available?

Arran
Man, you want to talk about almost having a complete meltdown. I was going crazy wondering what I installed that made my iPhone not want to update. Just had to turn off Airport and it worked perfectly. Thanks for the info....wew!
 

phsycology

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#10
Man, you want to talk about almost having a complete meltdown. I was going crazy wondering what I installed that made my iPhone not want to update. Just had to turn off Airport and it worked perfectly. Thanks for the info....wew!
lol well my dad was going crazy at me; saying that I had been on a dodgy website when he'd told me not to go on porn on it lmao (I hadn't)

So it was great to tell him that it was Apple's fault lol
 

KNK

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#11
lol well my dad was going crazy at me; saying that I had been on a dodgy website when he'd told me not to go on porn on it lmao (I hadn't)

So it was great to tell him that it was Apple's fault lol
My 9 year old son gets the wrath of anger from me for downloading crap, I have to go in and straighten up the machine.
 

phsycology

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#12
My 9 year old son gets the wrath of anger from me for downloading crap, I have to go in and straighten up the machine.
lmao I used to get it off my dad when we were running windows, but now we've fully switched over to macs, there's no problems with viruses and addware and spyware and all that anymore :D

I'm still having to disable airport before I can sync :s I thought nygemini said that it was fixed? I'm in no rush I'm just wondering.

Thanks,
Arran
 

Hawk

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#13
Check your firewall settings.
 

cdinca

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#14
found this on another forum i pasted it below,and it works. just disable your internet connection and it will sync.

I believe that the when the iPhone syncs, a process called MDCrashReportToo grabs a list of crash logs off your iPhone and attempts to send them to the Apple Servers at HQ. I believe that these servers were offline this afternoon, and that meant MDCrashReportToo couldn't proceed correctly. Thus, disabling your connection to the net meant that MDCrashReportToo never tried to contact Apple HQ in the first place. The servers now seem to be online and all syncing problems have been fixed.
for the first time since I got my phone (iDay+1), I was unable to sync. I restarted the phone, restarted the computer...nothing.

Then I found this thread and disconnected my internet. VOILA!

Great Tip!
 

Hawk

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#15
I had a similar problem when my firewall was blocking one of the iTunes sub programs.
Added it back to my trusted list and I sync fine now. Double-check both your windows firewall (if in XP or higher) settings, and your router settings (if you are using one) and if you have McAfee or Nortons installed, check those too.
 

kylegod

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Jan 1, 2008
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#17
I've tried every single thing on this thread and my phone still won't sync to my computer. Yet my 30gb ipod will. So I must do everything iPhone related on my brothers computer. In about to reload windows anyway because its so cluttered so hopefully it'll work then.
 

phsycology

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#18
I've tried every single thing on this thread and my phone still won't sync to my computer. Yet my 30gb ipod will. So I must do everything iPhone related on my brothers computer. In about to reload windows anyway because its so cluttered so hopefully it'll work then.
Weird! What happens when you try to sync?
 

simes6600

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Dec 15, 2007
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#19
i had the same prob with iTunes 7.5 and Vista, couldn't sync my Nano, iPhone or 60GB ipod.

fixed the prob deleting the Apple device (might be under USB mass storage device) in device manager. Vista reinstalled it again and problem solved (for me anyhow!).
 

kylegod

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#20
like I said my iPod works fine. When I plug in my iPhone absolutely nothing shows up in iTunes. Doesn't even try. I've done it all.