iTunes 7.6 Will Not Close

smeister

New Member
Oct 20, 2007
5
0
0
#1
iTunes 7.6 will not close when I click the exit icon or select Exit from the File menu. It just stays open and uses about 50% of the CPU. I have to End the Process from the Task Manager window. I had a similar problem with iTunes 7.5. The iTunes window would close but the process would remain active. I had to exit iTunes from the Task Manager window also.
I am using Windows XP. I don't have this problem with any other process.
Any ideas about this out there?
Steve
 

IphoneTony

Zealot
Gold
Nov 10, 2007
2,163
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38
38
New Jersey
#2
how old is your computer? I never had this problem maybe steve added this in the update so we go out and buy a mac
 

smeister

New Member
Oct 20, 2007
5
0
0
#3
how old is your computer? I never had this problem maybe steve added this in the update so we go out and buy a mac
My PC is a couple of years old. I never had this problem before iTunes 7.5. I am definitely NOT a Mac person. My son is and we have arguments all the time about which machine one should have.
 

smeister

New Member
Oct 20, 2007
5
0
0
#4
iTunes 7.6 will not close when I click the exit icon or select Exit from the File menu. It just stays open and uses about 50% of the CPU. I have to End the Process from the Task Manager window. I had a similar problem with iTunes 7.5. The iTunes window would close but the process would remain active. I had to exit iTunes from the Task Manager window also.
I am using Windows XP. I don't have this problem with any other process.
Any ideas about this out there?
Steve
I found and fixed the problem. Photoshop Elements Downloader was configured to automatically detect and download files from connected devices (cameras, iPhone, etc.). I disabled the automatic download feature and my iTunes problem went away.

Steve
 

aspac

New Member
Jul 20, 2008
4
0
0
#5
iTunes won't close

I found and fixed the problem. Photoshop Elements Downloader was configured to automatically detect and download files from connected devices (cameras, iPhone, etc.). I disabled the automatic download feature and my iTunes problem went away.

Steve
I have the same problem - iTunes keeps hanging and will not close. How exactly do I disable the Photoshop auto feature? Cheers.
 

smeister

New Member
Oct 20, 2007
5
0
0
#6
I found and fixed the problem. Photoshop Elements Downloader was configured to automatically detect and download files from connected devices (cameras, iPhone, etc.). I disabled the automatic download feature and my iTunes problem went away.

Steve
I checked Photoshop Elements on my PC. The option "Auto Launch Adobe Photo Downloader on Device Connect" is turned off. I am still having the same problem with exiting iTunes. I haven't found an "Automatic Download" option in Elements. Am I missing something?

Steve
 

aspac

New Member
Jul 20, 2008
4
0
0
#7
Fixing iTunes

I checked Photoshop Elements on my PC. The option "Auto Launch Adobe Photo Downloader on Device Connect" is turned off. I am still having the same problem with exiting iTunes. I haven't found an "Automatic Download" option in Elements. Am I missing something?

Steve
Hi All

I found the answer to my problems. I run NOD32 Eset AntiVirus and it doesn't play nicely with iTunes latest versions. If you check the following link and follow the instructions you should find that iTunes will close properly - at least it does for me now.:cool:
http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&articleid=760
 

smeister

New Member
Oct 20, 2007
5
0
0
#8
That fixed my problem also. I'm running Nod32 ver 2.7. I excluded the iTunes.exe from IMON scanning and the problem went away. Thanks very much. I've been looking for this solution for months.