iTunes installing problems

jaywoodz

New Member
Aug 24, 2007
12
0
0
#1
I was having some issues with my iTunes, so I uninstalled, and restarted. I downloaded the newest one, and went to double-click on the .exe install, and the hourglass comes up for a minute, and nothing happens? I tried in both Vista and XP, and nothing happens, just sits there, nothing comes up at all.

Please help. I disabled anti-virus, cleared out Temp folders, and geez, I don't know what else, anyone else had this problem?
 

RJ1

New Member
Bronze
Jul 8, 2007
81
0
0
Celebration FL
#4
My computer I know when theres an iTunes update I actually go to the Apple web site and download the latest iTunes on there

because if I update it via iTunes where this things pops up and says there a new update mine does this same thing. just acts busy for a min then nothing....

where did you d/l it from?
 

jaywoodz

New Member
Aug 24, 2007
12
0
0
#5
My computer I know when theres an iTunes update I actually go to the Apple web site and download the latest iTunes on there

because if I update it via iTunes where this things pops up and says there a new update mine does this same thing. just acts busy for a min then nothing....

where did you d/l it from?

from the Apple website.
 

RJ1

New Member
Bronze
Jul 8, 2007
81
0
0
Celebration FL
#6
hmm dunno what else to tell you then.. did iTunes work before? what issues were you having? How did you uninstall iTunes? control panel? add/remove?
 

jaywoodz

New Member
Aug 24, 2007
12
0
0
#8
iPodTouch said:
Here is what to do, delete the copy of iTunes you have on your computer go back to the iTunes site and download the update version for you version of windows, make sure it is the latest version. Then before uninstalling iTunes go to Add/Remove Programs and ensure all previous versions of iTunes has been uninstall. Then go to your antivirus software and disable it for the time you will need to install iTunes also if you have a firewall disable that too ( I find some of them stop program installation pop up screens from displaying). If you have a pop-up blocker then disable that too. Then try installing the version that you now downloaded. It should install if this fail I suggest you contact iTunes support.
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still didn't work, I guess I need to wait until iTunes support opens up again.