iTunes not automatically opening when iPhone is connected

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tharley46

New Member
Jul 17, 2014
15
1
3
#1
I've got 2 questions about iTunes but I don't know if this is the right place. First question, when I connect my iPhone to my computer, iTunes will not come up automatically now, it use to. I have to click iTunes icon to bring it up now!!! What I am doing wrong now??
Second question, why is this "Automatically sync when this iPhone is connected" ( see photo with arrow pointed at the problem) being greyed out? It use to be in bold black with a check mark in the box. Now, it shows no check mark and it's greyed out and I don't know how to fix this. All help appreciated.


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tharley46

New Member
Jul 17, 2014
15
1
3
#2
I've got 2 questions about iTunes but I don't know if this is the right place. First question, when I connect my iPhone to my computer, iTunes will not come up automatically now, it use to. I have to click iTunes icon to bring it up now!!! What I am doing wrong now??
Second question, why is this "Automatically sync when this iPhone is connected" ( see photo with arrow pointed at the problem) being greyed out? It use to be in bold black with a check mark in the box. Now, it shows no check mark and it's greyed out and I don't know how to fix this. All help appreciated.


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#3
I moved your post to a new thread since it was unrelated to the topic of the thread you posted in. Please update iTunes on your computer, check to see if this resolves either of the problems and then post what computer OS you are using.
 

tharley46

New Member
Jul 17, 2014
15
1
3
#4
It's already updated to the newest version. Now what do I do? Still doesn't show the question asked earlier.


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Rafagon

Genius
Gold
Dec 7, 2011
7,566
1,252
113
44
Miami, Florida
#7
That's probably the issue. You're not using enough bits. You should use at least a 32-bit version of Windows, but preferably 64-bit. :D

But seriously, is there a chance that you (or an application) has inadvertently disabled automatic iTunes launch when the iPhone is connected to the computer?

I would suggest you follow these steps, but when you get to step three, be sure that Enabled is selected, instead of Disabled. And don't forget step four ("Restart your Windows PC for the changes to take proper effect").
 
Last edited:

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#11
In iTunes go to Edit > Preferences > Devices. Make sure the box for preventing iPhones from syncing automatically isn't checked.
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