iTunes update server crash?

htech

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Jul 27, 2007
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#1
I go to install the latest version and my iPhone is displaying a restore message indicating it needs to connect to iTunes. When I click the restore button in iTunes I get the "iPhone software update server could not be contacted." I had someone else try it and they get the same message. My phone is bricked until I can restore it. (my phone is not hacked) anyone else having problems?
 

Hawk

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Aug 2, 2007
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#2
Make sure that you don't have a firewall active on your PC or router.
 

Lincoln

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Aug 11, 2007
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#3
There are a ton of people attempting to update right now; it's just like slow activation n iDay. Just wait until later, and the servers will be back up.

- John
 

htech

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Jul 27, 2007
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#4
yep no changes there... everyone in the office can't access this. we don't block this. just stopped working. does it work for you? I can't even use the check for update button.

Make sure that you don't have a firewall active on your PC or router.
 

ebrunn

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Feb 6, 2007
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#5
If your on OSX try using software update to get the new iTunes. Dosent work with the iPhone update though.:(
 

htech

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Jul 27, 2007
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#6
Any one have an ip or hostname of the update server so I can check the firewall or see if our network has connectivity to it? I swear it's got to be down though.
 

htech

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Jul 27, 2007
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#7
now it works. they must be having some heavy traffic.
 

dturner

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Dec 15, 2007
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#8
Just going to Apple homepage and trying to watch clips of new products is a nightmare. There is just too much traffic.
 

tyoung

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Nov 1, 2007
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#9
It took a while for 7.6 to download for me. Then iTunes didn't want to recognize my phone so I had to restore. Then I kept getting an error when trying to go to 1.1.3, bummer but I'm sure there is a ton of traffic now.
 

deac

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Jun 29, 2007
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#10
It took a while for 7.6 to download for me. Then iTunes didn't want to recognize my phone so I had to restore. Then I kept getting an error when trying to go to 1.1.3, bummer but I'm sure there is a ton of traffic now.
that's where I am now -- I don't udnerstand what the busy has to do with it. iTunes and the software upgrade downloaded fine. I then hit the button to Update and it went into the error message (2001) and said I had to restore and update. Everytime I try that I just keep getting the same errror.

This has happened every damn time there has been an update. Anad no I haven't touched my phone with any hack, mod, nothing. Hot as struck match, right now......

What to try next?
 

IphoneTony

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Nov 10, 2007
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#11
took me 30 minutes to download I thought it was slow myself.. I tunes is busy today
 

Lincoln

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Aug 11, 2007
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#12
Everything is slow today. Upgrading iTunes, upgrading the iPhone, Apple's website (which is usually quite speedy), etc.

- John
 

tyoung

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Nov 1, 2007
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#13
I tried again and it worked, but it was still slow. ANd my first order of businesss was to put iCafe on my home page :)
 

deac

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Jun 29, 2007
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#14
are ya'll saying that even after you have the new iTunes and the new 1.1.3 downloaded to your Mac, that it is still slow as far as waiting on something central to happen? I keep getting error messages every time I try to restore and have called Apple 7-8 times and can't get by the recordings and keep getting bumped off before talking to a human -- worst service on phone ever from them.

This has happened to me with every update.
 

Lincoln

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Aug 11, 2007
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#19
It's alright. Welcome to the site, by the way!

- John