iTunes will not recognize my iPhone

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tfg

New Member
Jun 20, 2007
213
0
0
#1
It's been over 24 hours and I have no solution to the fact that my iTunes will not recognize my iPhone. I've spent probably 10 hours out of the last 24 trying to come up with a solution, and I can't figure it out.

I activated the phone on someone else's computer and it seems to work on everyone else's except mine. Either my USB ports are not working correctly or not compatible. Either way I can't spend any more time with the phone. I'm going to be busy with work for the next 2 or so weeks working everyday and am not going to have the time to spend on this, or the money to buy a new computer.

It's just really a shame, because I'm really liking this phone. The interface is incredible, and it's easy to use. There are some things missing, but for the most part it's lived up to the hype for me. It also sucks because it looks like the process for activating and using this device is really easy, and my piece of crap computer isn't complying. I had to set this up on a computer that is 4 years older than the one I have. Unless I can figure something out by tomorrow, I'm SOL.

My iPhone experience will last all of 36 or so hours. I'll pay the 10% and move on. The phone goes back tomorrow.
 
Jun 26, 2007
487
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16
#2
i feel so sorry for you
but cant you just use your old cell phone for another two weeks?
i don't see why you would bite the bullet 24 hours in and give up on the best phone on the market

i hope you find a solution
 

Ranged30

New Member
Bronze
Jun 13, 2007
362
0
0
#5
If you are using a Mac you have to be on version 10.4 Tiger not Panther or older stuff. Take your phone and computer to an Apple Store (if you have a laptop) and let a Mac Genius help you out. Don't give up so easily, this is the best device I have ever put my hands on.
 

tfg

New Member
Jun 20, 2007
213
0
0
#7
I definitely have installed iTunes 7.3. I have a Dell E510 that I got in 2006, running Windows XP. What is 64 bit XP?
 

iphonenotify

New Member
Bronze
Jun 6, 2007
420
0
0
#8
If you are using a Mac you have to be on version 10.4 Tiger not Panther or older stuff. Take your phone and computer to an Apple Store (if you have a laptop) and let a Mac Genius help you out. Don't give up so easily, this is the best device I have ever put my hands on.
yes, i think so too. It is simply amazing. I don't know about you guys, but when I use edge it is about half as fast as wifi. How did they get it to be so fast? I remember when I had my sidekick the edge was so slow. I can not emphasize how fast it is.
 

iphonenotify

New Member
Bronze
Jun 6, 2007
420
0
0
#9
I definitely have installed iTunes 7.3. I have a Dell E510 that I got in 2006, running Windows XP. What is 64 bit XP?
if you don't know about it you probably don't have it. It is a kind of operating system, that is faster for editing huge pictures and stuff.
 

wjp09

Zealot
Gold
Feb 25, 2007
2,559
25
48
NJ
#11
I have a few solutions for you because I don't want to see someone miss out on the iPhone experience first off try another computer if this is not possible to to step 2 try reinstalling iTunes if this didn't work try and remove iTunes pletely from your computer then reinstall if none of these work go to the Apple store first try to use one of the macs then get a genius to help you worst case scenario they will replace your iPhone please don't miss out on the iPhone
 

ahactor

New Member
Bronze
Apr 4, 2007
179
0
0
Hickland, OH
#12
STTOOOOOP! STAPLES EMPLOYEE MAN TO THE RESCUE!

I would recommend getting a USB adapter. What that does, is you plug it into a USB port, and it makes more USB ports. Also, Staples is running a Computer Check-up special for $9.99, explain your problem, and they will help. Also, try AT&T and Apple first. don't give up YET. If for some reason it was the dock not working with that USB port, it might work with another one. No, I am not advertising Staples, you can find anything like this at Office Max, Wal-Mart and most other stores that sell electronics.
 

Ranged30

New Member
Bronze
Jun 13, 2007
362
0
0
#14
The Genius Bar at the Apple store sums up why Apple Rocks. When is the last time you could go to the Dell Store and talk to someone (Not From India) and actually sit there and have him help fix your computer. Oh that's right NEVER!

This is the little stuff PC people don't understand about Apple. Please go to the store and you will see why they call it the cult of Mac. :laugh2:
 

JnC

New Member
Bronze
Jun 17, 2007
333
0
0
#16
Hang in there. If the activation will go through, you'll quickly forget the torturous saga of having to wait another day.
 

tfg

New Member
Jun 20, 2007
213
0
0
#17
Hang in there. If the activation will go through, you'll quickly forget the torturous saga of having to wait another day.
Oh, I'm already using the phone. I just activated it on another PC. I just can't sync anything from my home computer. I'm going to have to go to a family members house or something anytime I want to re-sync.

Maybe I will contact the Apple store and talk to the guy. Never really thought about that.
 

Ranged30

New Member
Bronze
Jun 13, 2007
362
0
0
#18
Oh, I'm already using the phone. I just activated it on another PC. I just can't sync anything from my home computer. I'm going to have to go to a family members house or something anytime I want to re-sync.

Maybe I will contact the Apple store and talk to the guy. Never really thought about that.
Trust me you will not leave disappointed. Book an appointment online before you go at the concierge at Apple.com/retail

You will see what all of the other Mac users already know.
 
Jun 26, 2007
26
0
0
#19
really? is there a way to check what version I have? Bit wise
You would know if you ahd them as they are significantly more expensive than regular windows. But anyhoo, right click on your "My computer" icon and select properties. It will say something like:

system
Microsoft windows XP
Professional
version 2002
Service Pack 2
 
Jun 30, 2007
3
0
0
#20
You would know if you ahd them as they are significantly more expensive than regular windows. But anyhoo, right click on your "My computer" icon and select properties. It will say something like:

system
Microsoft windows XP
Professional
version 2002
Service Pack 2
Xp media center edition
version 2002
service pack two

But what about bit?