iWorks issue

Discussion in 'iCloud' started by Target, Jan 23, 2014.

  1. Target

    Target Evangelist
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    Hello,

    I recently downloaded the iWork suite. In testing how docs would work through iCloud, I get this error message:

    ImageUploadedByiCafe Forums1390505450.522122.jpg

    When I go to the App Store I see that I have it and no update is needed:

    ImageUploadedByiCafe Forums1390505492.804606.jpg

    What am I missing to open the doc on the iPhone Pages app?
     
  2. Europa

    Europa Moderator
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    Try deleting and reinstalling it.
     
  3. Target

    Target Evangelist
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    Just tried that with the same results. What gives?
     
  4. Target

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    Also the same result in Numbers and Keynote. Now if I create any docs in the iOS app, I can open them fine. But if I pull them down to iOS from iCloud, I get that message I posed above.
     
  5. Europa

    Europa Moderator
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    Try deleting it iTunes on your computer and on your phone, syncing, installing it on your computer and then syncing it to the phone.
     
  6. Target

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    Never sync'd to iTunes. Only through iCloud. Do you mean delete the docs?
     
  7. Europa

    Europa Moderator
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    Aren't the documents in the cloud? If so, deleting the app will not delete them. I would try downloading it in iTunes and syncing it onto the phone. If that doesn't work, it sounds like there is a problem with the app or the documents.
     
  8. Target

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    Isn't this interesting: a Jan 23rd update. Odd thing was I check the App Store and there was no update.

    [​IMG]
     
  9. Target

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    And we have a winner. Issue resolved. I was 8-hours ahead of the update. Wonder how that happens.

    Thanks Europa for all the help.
     

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