iWorks issue

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Target

Evangelist
Gold
Oct 16, 2008
1,139
168
63
The Great State of WV.
#1
Hello,

I recently downloaded the iWork suite. In testing how docs would work through iCloud, I get this error message:

ImageUploadedByiCafe Forums1390505450.522122.jpg


When I go to the App Store I see that I have it and no update is needed:

ImageUploadedByiCafe Forums1390505492.804606.jpg


What am I missing to open the doc on the iPhone Pages app?
 

Target

Evangelist
Gold
Oct 16, 2008
1,139
168
63
The Great State of WV.
#4
Also the same result in Numbers and Keynote. Now if I create any docs in the iOS app, I can open them fine. But if I pull them down to iOS from iCloud, I get that message I posed above.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#5
Try deleting it iTunes on your computer and on your phone, syncing, installing it on your computer and then syncing it to the phone.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#7
Never sync'd to iTunes. Only through iCloud. Do you mean delete the docs?
Aren't the documents in the cloud? If so, deleting the app will not delete them. I would try downloading it in iTunes and syncing it onto the phone. If that doesn't work, it sounds like there is a problem with the app or the documents.